Job Description

General Information

Job Title: Technical Lead

Location: Toronto, ON

Job Type: Full-Time (Onsite)

Reports to: Head of IT & Engineering from the Development Team

About Fulfillment IQ (FIQ)

At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it's designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.

Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. We value clear thinking, strong execution, and real results. If you're a builder, thinker, and doer who wants to shape the next generation of logistics solutions, FIQ is where you'll find meaningful work and career growth.

We're proud to be an inclusive, globally distributed team that values flexibility and collaboration. At FIQ, your ideas and contributions matter. You'll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

Role Overview:

Lead, Mentor & Code: Actively architect, design, and write production-quality code while coaching a high-performing engineering team and nurturing a culture of innovation and continuous learning.

Full-Stack & Cloud Architecture: Design, build, and evolve end-to-end solutions on Azure--from front-end components to microservices, databases, and infrastructure-as-code--ensuring scalability, security, and high availability.

Infrastructure Ownership: Provision, automate, and manage cloud resources (AKS, App Services, Functions, Cosmos DB, etc.) using Terraform/Bicep, CI/CD pipelines, and robust monitoring/alerting practices.

Relentless Code Quality: Champion clean architecture, rigorous code reviews, automated testing, and static analysis to keep technical debt near zero--no spaghetti allowed.

Performance & Cost Optimization: Continually fine-tune application performance, cloud spend, and system reliability through profiling, load testing, and right-sizing Azure resources.

Technical Decision-Making: Evaluate and select the best languages, frameworks, and Azure services to accelerate product delivery while meeting business and compliance requirements.

Innovation & Modernization: Track emerging tech--AI services, serverless patterns, container orchestration--and pilot their adoption where they add real value.

Cross-Functional Collaboration: Partner with product, UX, security, and DevOps stakeholders to translate ideas into shippable features and resilient cloud infrastructure.

Experience & Qualifications:

6-10 Years of deep, hands-on engineering - Proven track record designing, building, and shipping complex production systems at scale.

Cloud Mastery (Azure preferred; strong AWS/GCP welcome) - End-to-end ownership of cloud-native architectures, including networking, security, IaC (Terraform/Bicep), and cost optimization.

Polyglot Coding Expertise - Fluency in Next.js / Node.js, C# (.NET Core), Java, Python, JavaScript, and Go; able to jump into any codebase and deliver high-quality solutions.

Linux Mastery - Expert?level command-line skills, shell scripting, system administration, performance tuning, and troubleshooting on modern Linux distributions.

Distributed & Microservices Design - Authoritative understanding of domain-driven design, event-driven architectures, messaging patterns, and data consistency strategies.

Container & DevOps Leadership - Expert in Docker, Kubernetes, and CI/CD pipelines; capable of building secure, repeatable release workflows from commit to production.

Technical Mentorship & Team Leadership - History of growing engineers through code reviews, pair programming, and clear career guidance while maintaining a hands-on coding presence.

Quality-First Mindset - Champion of clean architecture, automated testing, static analysis, and rigorous code standards that keep technical debt near zero.

Rapid, Sound Decision-Making - Exceptional debugging and problem-solving skills; calm and decisive under production pressure.

Clear Communicator - Able to distill sophisticated technical concepts into actionable plans for engineers, executives, and cross-functional partners alike.

Key Performance Indicators (KPIs):

Technical Delivery & Code Quality Cloud & Infrastructure Management Team Leadership & Mentorship Innovation & Modernization Cross-Functional Collaboration Operational Excellence
Why You'll Love Working Here

At Fulfillment IQ, we don't just build supply chain solutions--we build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here's what makes working with us a rewarding experience:

Work That Matters

Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won't just meet expectations, it'll set new ones.
Career Growth That Matters

We're serious about growth. Whether it's training, mentorship, or new challenges, we'll help you go from good to exceptional.
Flexibility to Thrive

Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.
We Celebrate You

From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.
A Collaborative Culture

Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.
Perks you'll appreciate:

Employee Health: While Canada has a public healthcare system, we offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program. Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws. Retirement: We contribute to the Canada Pension Plan (CPP) and also offer supplementary retirement savings plans. Professional Growth: We provide a dedicated learning and development budget to support your career growth. Flexible Work: You will have access to flexible work hours and remote flexibility. Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program. Community engagement: We host team events and in-person organizational meetups to foster a strong company culture.
Life at Fulfillment IQ:

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Learn More About Us

Website:

fulfillmentiq.com

LinkedIn:

Fulfillment IQ

Spotify:

eCom Logistics Podcast Spotify

YouTube:

eCom Logistics Podcast YouTube

Job Type: Full-time

Benefits:

Dental care Life insurance Paid time off RRSP match
Work Location: In person