Job Description

Team Member, Customer Service and Return Desk
Banner:

R\xc3\x89NO-D\xc3\x89P\xc3\x94T

Entity:

R\xc3\x89NO-D\xc3\x89P\xc3\x94T - 76210 - Ste-Foy

City:

Ste-Foy

Province:

Quebec

Job Status:

Part Time

Job Category:

Frontend

Closing Date:

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By joining the RONA family, you\'ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that\'s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe\'s, Reno-Depot, and Dick\'s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You\'ve got the talent? We\'ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You\'ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you\'re looking to do what you love, we could be perfect for each other.

Your role:

Greet customers warmly and ensure a good customer experience;
Exchange or return merchandise according to company\'s policy;
Produce and balance the cash report at the end of each shift;
Prepare paperwork for rental vehicles and follow up;
Be aware of current promotions and flyers;
Provide over-the-phone information to customers in a courteous matter;
Follow procedures for cheques and credit card transactions;
Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.);
Keep the work area around each cash register, neat and tidy;
Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
Perform other duties as requested by the supervisor.

The qualifications we are looking for:

You are known for you patience and good communication skills? You are courteous & you know how to handle difficult situations? Do you have an eye for detail and is customer-service oriented? You have what it takes to be in our team!

ASSET :Cashier and customer service experience.

The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.

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Founded in 1993, Reno-Depot is a banner of RONA, one of Canada\'s leading home improvement company headquartered in Boucherville, Quebec. Reno-Depot pioneered the big box home improvement store model in Quebec and revolutionized the way Quebeckers...

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