Job Description

TEAM LEAD (PT)



ABOUT US

At DUER we turn fashion into technical apparel for an active lifestyle, because we believe you should be able to do everything you do in a day without having to change your clothes. Inspired by the modern, active individual, a clothing line for men and women that maximizes performance without sacrificing style. From denim that you can cycle in, to pants that eliminate sweat, DUER enables you to do everything you do in a day - in style. We're expanding our retail doors, and are looking for passionate Team Leads to bring salesmanship and leadership to our Victoria - Johnson St. store ! Having a passion for customer service is a must, along with embodying our DUER values of authenticity and adventure. Reporting to the Store Manager, this individual will be responsible for all aspects of store operations, sales, and team development - along with growing our DUER community.
JOB DESCRIPTION

STORE OPERATIONS

Lead and execute day to day operations at the store Implement and maintain in-store merchandising plans to the highest standard Assist all inventory management processes (product replenishment, back stock maintenance, shipping/receiving) Support the Omni-Channel experience in-store; Ecomm Order Management, Curbside Pick Up, Ship to Home Anything else as delegated by the Store Manager
DRIVING SALES

Ensure KPI and sales goals are always met and exceeded 100% on the sales floor to lead by example and coach in the moment Manage and achieve in-store KPI's Lead by example on the sales floor while coaching and developing all staff in the moment
CUSTOMER EXPERIENCE / COMMUNITY / BRAND

Ensure customer experience is world-class on the sales floor, all of the time Support and grow the DUER community through store events, partnerships, and local ambassadors Become an internal product knowledge expert and truly live and breathe the DUER brand Be a lead brand ambassador in the local community
PEOPLE

Develop a high performing team that provides world-class experiences
REQUIREMENTS

1+ years of retail management experience - preferred Completion of post-secondary education - preferred Proficient in Microsoft Office Suite (Office, Excel, Powerpoint) Passion for exceptional customer service Excellent interpersonal and written communication skills Proven leadership qualities (confidence, integrity, communication) Sales driven and results oriented Adventurous and enjoys being active Authentic, upbeat, and friendly personality Availability; 1 full weekend day and at least 3 other full days
PERKS

Opportunity to be part of a growing start-up Potential growth opportunities for the right candidate Generous staff discounts on all product Awesome co-workers and a great store culture Transit/bike friendly location
#rp

Job Type: Part-time

Pay: $18.50-$21.00 per hour

Benefits:

Store discount
Experience:

Retail management: 1 year (preferred)
Work Location: In person