Job Description

JOB TITLE: Team Lead Support

BMI is an enduring market leader in quality and innovation where employee and client aspirations are realized in a fun culture. We deliver on our promises to our clients and people; we will do it with a passionate and innovative approach providing flexibility and value ... ALWAYS!

We are all about integrity, respect, empowerment, commitment, fun, and flexibility while being fiscally responsible.

We are looking for a successful and enthusiastic SUPER REP SALES AND MERCHANDISING. The SRSM will support the execution of client business initiatives within a defined sales territory. As the SRSM, you will have responsibility for managing a team of independent merchandisers in a number of Walmart Canada stores. In addition, you will onboard, coach, train, and support all merchandisers within a defined territory. This role will require you, in addition to your local responsibilities, to be out in the market approximately 90% of the time with merchandisers to ensure delivery of the required objectives identified by the clients. Ultimately the candidate will be reporting directly to the Senior Regional Sales and Merchandising Manager - in Western Ontario. Please note: Although this role will focus on the Walmart channel there may be times when called upon to assist in other national chains on an ad hoc basis.

Scope of Responsibilities:

Execute brilliant in-store conditions by competing for the core fundamentals of this role:

• Clean Bulk Section
• Accurately order products to keep sections full at all times + maintain a sufficient level of backroom stock of quick-moving SKU's

Full-service requirements for:

• Fill bulk section + Joes Tasty Traveler gondola with all available inventory as well as other areas of store(s)
• Full service and maintenance of Bayview Flowers (potted plants/tropicals) at each respective store
• Seasonal management of team to complete audits of Intuit Turbo Tax across many retail banners

Build relationships with in-store staff to mutually succeed and drive sales:

• Increase store level support in your absence
• Continual acceptance of order shipments
• Ordering of all tools - signage, bins, bags, tags, pencils, etc.

Support Team Leaders by providing store-level insights that can be leveraged across the banner

Provide support to Independent Contractors or surrounding stores in your agreed-to coverage area:

• Vacancy coverage
• Job shadowing
• Onboarding / Coaching Support
• Seasonal coverage + elevated merchandising support needs
• Provide performance updates to Team Leaders to drive additional support needs

Core Competencies:

Hard Skills:

• Some Sales experience, including consumer-packaged goods with exposure to major customers
• Must be computer literate including familiarity with Outlook, and Word.
• Valid driver's license
• Must demonstrate drive and passion, be a forward thinker, be creative and have an interest in coaching / supporting others.
• Strong customer focus, with the ability to understand key business drivers

Soft Skills:

• Solid interpersonal, oral, and written communication skills with proven organizational skills.
• High level of attention to detail and accuracy
• Thrives in a fast-paced and ever-changing environment with the ability to multi-task and realign objectives on the move
• Proven sales and territory management skills; managing analytics for your respective direct reports
• Approachability
• Integrity and Trust
• Creativity and Innovation

Experience requirements:

• The ideal candidate will have 2-3 years of sales experience with merchandising and/or consumer packaged goods.
• Ability to understand and communicate or design sales reports; as well as business acumen.
• Key requirements include having a positive and outgoing personality, outstanding communication skills, and a high level of attention to detail. Ability to influence collaborative relationships and make tough decisions when required.
• The candidate must be computer literate and be proficient with Outlook, Word, Excel, and PowerPoint. In-depth knowledge of sales and merchandising principles for developing and evaluating personnel purposes will be a great asset.
• Strong computer literacy skills; ability to use an email with proper connotations.
• A reliable vehicle as well as a smartphone are necessary requirements to execute this role.
• Holding your team and yourself accountable for all of the above responsibilities.
• Interested candidates must send their resume along with a cover letter at: