Job Description

General Purpose of the Position:

Lead high-complexity projects across North America and internationally, ensuring field services are executed safely, efficiently, and profitably. Serve as the senior operational interface with strategic clients and internal stakeholders, contributing to scalable field execution practices, team leadership development, and technical field excellence. Support organizational growth by mentoring project teams and ensuring alignment with IGS's strategic and operational priorities.

Essential Duties and Responsibilities:

Lead execution of high-value or strategically critical projects with full accountability for safety, customer satisfaction, and financial outcomes Serve as lead customer contact and IGS representative on key accounts or multi-phase project programs Support and guide Project Managers and Team Leaders to ensure project readiness, compliance, and consistency in field execution Conduct operational and resource planning in collaboration with Sales, Engineering, and Manpower teams Review and approve scopes, estimates, and schedules for strategic projects prior to field deployment Oversee execution standards for site safety, quality control, team productivity, and adherence to IGS processes Lead job site kickoff meetings, customer inspections, and issue resolution in coordination with field teams Escalate and resolve project risks proactively to maintain project integrity and customer trust Ensure client and field-facing documentation is executed accurately including change orders, billing support, and closeout packages Monitor and enforce alignment with IGS safety culture and compliance standards Conduct detailed post-project reviews to identify lessons learned and ensure continuous improvement across the execution team Provide mentoring, coaching, and leadership development to Project Managers and Team Leaders Collaborate with senior leadership in identifying execution gaps and recommending scalable operational improvements Identify new project opportunities during execution and collaborate with Sales and Strategy to capture follow-on work Support technical training and field readiness programs by providing insight into execution needs and team performance trends

Skills and Abilities Required:

Extensive experience in complex project execution across energy, industrial, or field services sectors Strong leadership and mentoring ability in high-pressure, multi-location environments Advanced knowledge of project planning, execution control, cost tracking, and scope management Excellent interpersonal skills for high-level customer and cross-functional engagement Strong technical understanding of IGS services and client asset challenges Familiarity with inspection processes, customer standards, and quality assurance protocols Advanced analytical and decision-making abilities with an emphasis on accountability and data-driven performance Skilled in Microsoft Office Suite, project scheduling tools, and execution management systems Ability to meet client pre-access requirements including site qualifications, background screenings, and drug testing Flexible to travel extensively and lead field teams as needed

Contacts:

Daily contact with regional Project Managers, Team Leaders, and Operations leadership Direct interaction with key client representatives during all project phases Regular updates and alignment with SVP Operations and executive leadership

Decision/Judgment:

Operates with a high degree of independence in executing strategic project and client initiatives Makes field-level and commercial decisions in real time to support safe and effective job execution Determines readiness of teams and project scopes to ensure successful outcomes Drives improvements in execution practices and team structure across global field services Provides senior-level insight into operational strategy, resource planning, and risk mitigation Decisions are guided by a general understanding of the company's mission, vision, IGS Way Values framework, standards of operation and mutually determined strategies and objectives

Effort/Working Conditions:

Role requires significant travel to client sites, domestic and international Flexibility to work extended hours, weekends, or holidays during critical execution periods Physical activity including walking job sites, inspecting work areas, and engaging in hands-on field support High physical effort and high level of physical exertion is required for this position Job is performed in a challenging environment in various client facilities which includes but are not limited to refineries, paper mills and power plants in both the USA and International locations The work environment is typically dusty due to the nature of materials handled. Must be comfortable working in such conditions and wear personal protective equipment as required Work is generally performed in a confined space with extreme temperature variations Regular attendance is essential for satisfactory performance in this position, reliability is required Moderate/high degree of danger associated with job

Education and Experience Required:

Bachelor's degree in Engineering, Construction Management, or related technical field, or equivalent knowledge Minimum 7-10 years of project management experience in field services or industrial execution roles Demonstrated success leading multi-million-dollar, multi-phase projects Proven experience in client relationship management and operational team leadership * Strong understanding of safety, compliance, and field service logistics within the energy and process industries