Job Description

Job Summary

Objective:

We are looking for a passionate organized individual with strong leadership skills to join our team!

You are expected to ensure that the spa runs efficiently, smoothly and provides a high level of quality customer service and care. You will be responsible for maximizing daily sales, as well as effectively engaging in overall operational responsibilities.

Job Duties

- Management of daily operations of the spa, including but not limited to: reception, reservations, maintenance/quality control; including service, cleanliness and product usage

- Maintaining a professional spa image at all times

- Utilizing strong customer service and communication skills to educate customers on our spa services and products

- Resolving client concerns promptly; sharing of best practices regarding client retention so all can learn from concerns and solutions; puts clients first and models service and care standards at all times

- Perform additional duties as assigned

Qualifications

- Being able to work on weekdays, weekends, and/or evenings? when required by business needs

- Experience in the Customer Service, Wellness, Retail, or Hospitality Industries will be an asset

- Previous management experience will be an asset

- Must have strong written and oral communication skills

- Strong administrative, operational and computer skills

- Ability to work, multitask and excel in a fast-paced environment

BENEFITS & PERKS

In-depth orientation and follow-up in-house training Uplifting team atmosphere and team communication platforms Product and Service incentives and discounts! Extended health benefits available for candidates working 35+ hours weekly. GOODLIFE - workplace wellness program with over 100+ discounts on partnering stores
Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 30 - 35 per week

Work Location: In person