Job Description

WHO WE ARE

Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre's work is based on building relationships, hope and trust. Our mission is to work with others to empower people to move from poverty to cultural, social, and economic prosperity. We empower people to meet their own basic daily needs, participate in community and have sustainable livelihoods, secure housing, feel hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Are you a

Social Work Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre's work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.

Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for an individual wanting to join our

Housing

team. Are you ready to be a

Team Lead, Housing Service

and make an impact in our community?

Job Purpose

Currently, Bissell Centre is looking for the right individual to fill the position of

Team Lead

(FT) in the Homeless to Homes and Housing Engagement Team programs. Housing Services is based on the Housing First strategy which involves a focus on housing individuals and families experiencing chronic homelessness and then providing services in a client centered, solution focused manner. The Housing Services Team Lead is responsible for the implementation, administration, and evaluation of the Housing programs.

This position is based primarily out of the agency's community space, a welcoming, low-barrier environment that serves as a program hub for individuals experiencing or at risk of homelessness. The Housing Support Worker will engage with clients on-site, providing accessible, in-person support in a dynamic and often fast-paced setting.

Duties and Responsibilities

Program Delivery

Oversee service delivery through service plans for all Housing Services participants. This includes facilitating weekly Intensive Case Management meetings.

In collaboration with the Manager of Scattered Sites Support, develop and implement an annual operational plan, including goals, objectives, and timelines.

Train staff to use, and provide ongoing oversight, of Efforts to Outcomes (ETO), a database used to monitor and evaluate program efficacy

Support and monitor 5-10 Follow Up Support, Cultural, and Housing Support Workers program delivery on an ongoing basis through regular supervisions & in-field supervisions

Provide direct client support as needed

Assist the Manager of Scattered Sites Support, with recruitment of staff. Oversee orientation, training, and day to day supervision of all Housing Services staff.

Monitor, approve and submit receipts for program expenditures.

Liaise with and support stakeholders such as: funders, other social service agencies, community groups, health agencies, law enforcement

Other duties as required.

Qualifications

Post-Secondary Degree in a related field. Minimum 3 years of extensive employment experience including program development, case management, case supervision, evaluation, and supervisory skills. Previous supervisory experience would be an asset. Previous Housing First experience would be an asset. Experience working with high-risk populations and an understanding of Indigenous cultures, history, and current issues.

Knowledge, Skills, and Abilities

Strong written/verbal communication and interpersonal skills, result oriented, applied time management, strong organizational and problem-solving skills. Demonstrate the ability to ensure quality services, and program development. Strong attention to detail, accuracy, and quality. Demonstrate competency in computer systems (Word, Excel, and database programs). A valid Driver's License, satisfactory driver's abstract and proof of $2 million PLPD insurance is required as operation of a personal vehicle is required.

Conditions of Work

Some evening and weekend work required Operation of personal vehicle with required insurance and drivers abstract

Personal Characteristics

The Team Lead should demonstrate competence in all the following:

Behave Ethically:Understand ethical behaviour and business practices and ensure own behaviour is consistent with these standards and aligns with the mission and core values of Bissell Centre. Build Relationships:Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization. Communicate Effectively:Speak, listen, and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Focus on Participant Needs:Anticipate, understand, and respond to the needs of participants and the community to meet or exceed their expectations within the organizational parameters. Foster Teamwork:Foster, sustain and role model productive team management practices, and contribute to a positive team environment. Share expertise and knowledge to support, coach and develop others. Make Decisions:Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization. Organizational Skills:Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan:Determine strategies to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results. Solve Problems:Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Screening Requirements

Criminal Record Check CWIS Check Valid Driver's License and proof of $2 million PLPD insurance

Training Requirements

Standard First Aid and CPR Conflict into Calm Training Suicide Prevention Motivational Interviewing Skills
Conflict Into Calm Training must be completed during the three months of employment. Other required training may be identified as required.

HOW TO APPLY

Interested candidates are invited to submit their resume and cover letter to:

kstoley@bissellcentre.org

.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre's response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

Job Types: Full-time, Permanent

Pay: From $30.00 per hour

Benefits:

Dental care Extended health care On-site childcare On-site parking
Work Location: In person