Job Description

About Us

At Harvest Beer, Wine & Spirits, we're all about great flavors and local flair. Nestled in Dartmouth, we bring Nova Scotians the best of local and international beverages, from craft beers to handpicked wines and premium spirits. Locally owned and operated, we're passionate about supporting our community by spotlighting the finest creations from nearby wineries, breweries, and distilleries.

Whether you're a beverage connoisseur or just exploring, our friendly and knowledgeable team is here to help you discover your new favorite drink. With a welcoming vibe and top-tier customer service, we're your go-to spot for every occasion. Come sip, savor, and celebrate with us at Harvest Beer, Wine & Spirits.

Position Overview

As a Team Lead at Harvest Beer Wine and Spirits, you will be responsible for leading the team in the absence of the Store Manager and Assistant Manager, ensuring smooth daily operations, and providing exceptional customer service. This role includes key responsibilities such as opening and closing the store, empowering team members, and maintaining a high standard of store presentation.

Key Responsibilities

Lead and motivate the team in the absence of the store managers. Open and close the store, ensuring security and operational readiness. Oversee daily store operations, including inventory management and merchandising. Provide excellent customer service and assist customers in finding the perfect products. Train and develop team members to enhance their product knowledge and customer service skills. Ensure compliance with all store policies and procedures. Handle cash and perform end-of-day financial reconciliations. Address and resolve any customer or staff issues promptly and effectively.

Qualifications & Essential Skills

Must be 19 years of age or older Have prior retail or customer service experience - Wine, beer & spirit knowledge is an asset Exceptional customer service chops - you know how to make people feel at home Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays Ability to lift up to 20kg (50lbs) - those craft beer cases won't stock themselves Strong work ethic and dedication - you love what you do, and you're committed to being the best!

Experience

Proven experience as a Team Lead or similar role in retail (bonus points for liquor or hospitality experience).

Education

High school completion

Working Environment

A lively retail store environment with a steady flow of customers.

Compensation

Competitive pay with room to grow. Bonuses based on team success

Benefits

Discounts galore: 20% off at all our liquor stores. Health & wellness: Free Executive Fitness membership and access to extended health benefits. Training & growth: Opportunities to level up your beverage/alcohol knowledge and management skills. Additional partner discounts Health & dental benefits Opportunities for additional leadership
Job Type: Full-time

Pay: From $17.25 per hour

Flexible language requirement:

French not required
Schedule:

Evening shift Holidays Morning shift Weekends as needed
Experience:

Retail: 3 years (preferred) Supervising: 1 year (preferred)
Work Location: In person