Job Description

Team Leader - Community Access

Are you organized, detailed, a team player and a great communicator? This might be a great opportunity for you!

Position Summary

As a Team Lead, you'll blend supervisory responsibilities with direct support/service roles. Your pivotal position involves collaborating with the support/service team, acting as a bridge between front-line staff and Team Coordinators. Reporting to the Coordinator, you'll be instrumental in delivering service and program excellence.

Key Responsibilities:

Coach and mentor front line staff to understand and demonstrate knowledge and practice of quality-of-life care

Supporting the implementation of service delivery standards and best practices

Setting goals and identifying growth opportunities for staff, providing necessary training and support

Recruitment, orientation, and training of new team members

Creating and updating daily and weekly staff schedules

Monitoring mandatory training compliance for front-line staff

Utilizing technology to share client successes regularly

Promoting inclusion and accessibility in all activities through various tools and techniques

Collaborating with Programs and Services team to ensure Human Centered Design goals are being met

Overseeing program delivery, addressing daily operational issues and administrative tasks

Identifying and communicating staff development needs, assisting in performance management

Core Competencies:

Building relationships and collaboration

Flexibility and focus on individuals' needs

Fostering independence and professional excellence

Upholding values, ethics, and continuous improvement

Effective Communication and Decision Making

Interpersonal Relations and Respect

Maintaining and Safe and Healthy Relationships

Collaborative Teamwork

Qualifications:

Minimum 2 years post-secondary education in Social Services or Disability Studies

2+ years of experience working with individuals with disabilities

Strong communication, problem-solving, and leadership skills

Proficiency in maintaining a safe and healthy workplace and managing risks

What's In It For You:

? Competitive salary

? Comprehensive company shared benefits (extended health, dental, disability insurance, life insurance, paid personal leave).

? 3 weeks of paid vacation

? Casual dress and on-site parking.

? Employee assistance program.

? A gratifying work environment like no other

Application Process

Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the Team Leader - Community Access position at hr@chrysalis.ca

Job Types: Full-time, Permanent

Pay: From $56,000.00 per year

Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance Paid time off
Schedule:

8 hour shift Day shift Monday to Friday
Experience:

support care: 5 years (required) supervising: 5 years (preferred)
Licence/Certification:

Police Check with Vulnerable Sector Check (required)
Work Location: In person