Job Description

Team Lead III

Traverse, Chilliwack

Term Full Time (35 hours/week, 6 - 12 months)

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Grid 18 ($35.73- $37.28/hour)

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Reporting to: Manager Traverse

| Anticipated start date: November 2025

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Opportunity

PCRS requires a term full time experienced Youth Support Worker Team Lead to work at the Traverse Program in Chilliwack, BC. The YSW Team Lead will work as part of a large multi-disciplinary team that provides treatment for substance use for youth ages 13-18 in a residential setting. this position provides leadership and direction to the YSW team and fosters and supports participants' access to services. This position requires a sound understanding of leadership styles, management, culture sensitivity, and service evaluation. The YSW team lead will support a shift of youth support workers and work within a 24/7 staffing model that promotes a trauma-informed environment to ensure participant and staff safety and balance.

Responsibilities:

Supporting service delivery, programming, and the operational direction of the program, including being available to cover staff shifts when needed. Leading, hiring, onboarding, supervising and mentoring staff and volunteers. Facilitate and provide professional development and training opportunities. Manage the youth support worker schedule and review timecards. Utilize an auxiliary staff list to ensure staff schedule is fully staffed. In partnership with Manager, explore and pursue opportunities for partnerships, and develop proposals for service expansion, renewal, and development. Participate in committees, working groups, and associations; and develop community networks relevant to managed services. Understand and apply the PCRS's policies and procedures. Identify, address and resolve issues related to policy, service provision, and facilities where applicable. Work within applicable Act/Regulations and roles of government and funders. Respond to participant complaints and address concerns through identified complaint procedures.

Qualifications:

Bachelor's degree or equivalent in a relevant discipline, combined with at lead five (5) years' experience in a leadership position. An equivalent combination of education and experience will also be considered Demonstrated competence in program management, supervision, personnel management, fiscal management and budgeting Criminal records check including the vulnerable sector Tuberculosis and medical clearances First aid and basic CPR certification Class 5 Driver License and submission of a Driver's Abstract Use of own vehicle required (Mileage is paid) Sound judgment, tact, and effective interpersonal skills Time management and organizational skills

Additional Assets

Experience with high-risk youth and young adults. Sound knowledge of adolescent development and addictions Clear and concise communication skills, both verbal and written

About PCRS

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Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.



We are grateful to operate on the traditional, ancestral, and unceded territories of the x?m ??kw?y??m (Musqueam), Skwxwu7mesh (Squamish), S?l?ilw?ta?/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se'mya'me (Semiahmoo), sc??wa??n m?stey?x? (Tsawwassen), q?ic??y (Katzie), k?ik?????m (Coquitlam), qiqeyt (Qayqayt), mathxwi (Matsqui) and Sto:l? Nations.

Our Vision

Everyone thriving in strong, healthy communities!

Our Mission

To inspire healthy and inclusive communities through leadership and collaboration.

Our Values

Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We Offer Our Staff

Equitable Base Pay - we are a Certified Living Wage Employer Generous paid vacation time, personal time, sick time; additional paid time off for life events Additional paid holidays, ex. Easter Monday, Boxing Day
Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums
Disability and Life Insurance Coverage
Employee & Family Assistance Program including preventative health & counselling
Membership in the Municipal Pension Plan with generous employer contributions
Flexible schedules and earned time off program
Full-day agency orientation and extensive training, with regular ongoing performance evaluations In-house digital and classroom learning opportunities; staff funding for professional development
Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

Eligibility will vary depending on terms and role requirements - details for this posting will be provided on request.*