Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.


As the Team Lead Business Support, you will provide strategic direction and administrative management for the Bearspaw and Glenmore Water Treatment Plants as well as oversight for administrative support for Utility Delivery (ID) and Water Quality and Regulatory Assurance (WQRA) staff located at the water treatment plant locations. A critical part of the role will be to provide strategic leadership within a diverse work area to ensure that the objectives and outcomes of annual and 4 year workplans are accurately reflected and documented. Primary duties include:Ensure that resources of staff, materials and equipment are available to provide required support within Water Treatment, ID and WQRA. Provide operational and strategic planning to ensure timely delivery of resources, identifying efficiencies and implementing change management practices within the section. Coach, mentor, support and develop staff and create a line of sight that links their objectives with the priorities and outcomes in the Water business plan. Partner with various internal partners to ensure up to date document management related to the operation, maintenance and emergency response for 2 Water Treatment plants, over 40 pump stations and over 20 reservoirs to ensure that Water Treatment meets or exceeds the corporate security standard. Partner with Supply Management to create purchase orders and ensure that maintenance data entry is completed. Collaborate with safety advisors and Water Treatment Leadership to coordinate plant tours and provide a safe and healthy work environment for all employees, contractors and visitors.

Qualifications

A completed 2 year diploma in business management or a related field. At least 8 years related progressively responsible experience that includes supervision, strategic planning and leadership within a multi-unionized environment. A related university degree with 4 years of related experience may be considered. Success in this role will require demonstrated abilities in: + Strategic leadership and strong relationship-building, influencing and negotiating.
+ Strong management capability of people and resources to achieve business goals.
+ Critical thinking and sound decision-making.
+ Business acumen and political acumen.
+ Proven communication and presentation skills.
+ Change management and issues management.
+ Project management and organization skills using project management principles and guidelines.
+ Ability to collaborate with other groups for project management success.
+ Equivalent combinations of experience and education may be considered.

Pre-employment Requirements

A security clearance will be conducted. Successful applicants must provide proof of qualifications.

Workstyle:

This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.




Union: Exempt
Business Unit: Water Services

Position Type: 1 Permanent
Location: 1668 56 Avenue SW

Compensation: Level M1 $113,400 - 141,700 per annum
Days of Work: This position works a 5 day
work week earning 1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: August 1, 2025

Job ID #: 312375