Job Description

Join the CarePartners team as a Team Coordinator - Medical Scheduler in Waterloo, ON!

This position is Customer Service & Administrative forward
Working onsite in Waterloo, ON.

SUMMARY:

Are you ready to make your contribution to health care? Do you want to be part of an energetic and dedicated team working behind the scenes of "helping others"?

We are currently looking for individuals to join our dynamic team in the role of Medical Scheduler/Team Coordinator. This role ensures the scheduling of PSWs, Nurses and Therapists ensuring service delivery and administrative functions related to client services are performed accurately and in a timely manner.

To apply please email a copy of your resume to Recruiter.Monica@CarePartners.ca

WHY JOIN OUR TEAM?

In addition to a competitive salary and access to group benefit and RRSP programs, your future colleagues want to tell you that you'll enjoy...

• "working within a knowledgeable and collaborative team"
• "working within a learning environment and having an opportunity to gain skills"
• "work life balance and flexibility"
• "working for a company that provides essential health care and positively impacts the lives of so many Ontarians"

WHAT WE OFFER:

• A competitive compensation program
• Tuition assistance & opportunities for growth
• Comprehensive benefits package
• Flexibility in your schedule for work-life-balance

YOU WILL MAKE AN IMPACT BY:

• Being "The Bridge" between our front-line workers and our patients
• Coordinating and scheduling appointments and assignments
• Receiving and directing inbound telephone calls
• Inputs data & records information and service hours into scheduling software
• Receives routine referral/intake information from Funders and private-pay clients
• Conversing and communicating with stakeholders about patient care

YOU BRING:

• A strong desire and commitment to making a difference in the lives of our patients
• Exceptional interpersonal skills
• Strong administration and organizational skills, proven skills in Word and Excel
• Ability to work independently as well as part of a team
• Availability to work non-traditional hours, such as early morning, evenings and alternate weekends
• Current vulnerable sector check screening
• Strong proficiency in the English language, French skills are an asset

CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidence- based health promotion. In accordance with Public Health and Government directives CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID-19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID-19, in accordance with our policies and procedures.

CAREPARTNERS IS IN YOUR COMMUNITY

In addition to providing home-based personal support, rehabilitation and therapy, nursing and palliative care across Ontario, CarePartners also serves the community through clinics, transitional care units, and provides relief in nursing homes and shared care settings.

Through our outreach program, we've been organizing medical care and clinics in countries with poor access to health care since 2009.

CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidence- based health promotion. In accordance with Public Health and Government directives CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID-19. All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities. All new hires of CarePartners are required at this time to demonstrate that they have been fully vaccinated against COVID-19, in accordance with our policies and procedures.

CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.