Job Description

Are you an energetic person with great communication skills and a passion for customer service? Do you have what it takes to ensure an exceptional customer experience in a fun work environment for a fast-growing company selling some of the world's best teas? If so, put your skills where they can benefit you the most and make a smart career investment with a dynamic and fast-rising organization.

We are looking for an individual to join our team on a seasonal basis at our Union Station and potentially, at our Yonge St. location. Your availability range will be three to four days a week starting at 7:00 am or until 9:00 pm.

This position will be starting from the week of October 20 until February 28.

Your responsibilities will include:

Greet customers as they enter. Give customers drink suggestions and answer their questions regarding our selections. Take orders while paying attention to details (e.g., preferences in size, dairy and sugar and ice ratios). Prepare beverages in accordance with company recipes and procedures. Receive and process payments (cash and credit cards). Keep the service area clean. Maintain stock of both store use and retail items, including managing inventory levels. Check if brewing equipment operates properly and report any maintenance needs. Comply with health and safety regulations. Communicate customer feedback, product and/or service inquiries from both customers and other businesses to managers. Recommend new items and participate in new product or equipment testing and providing feedback. Have a thorough understanding of our product offerings and how to be able to guide customers to the right choice. Prepare online orders and assist customers in selecting teas, if needed.
You MUST have knowledge of tea and retail experience. If you fit this forward your cover letter and resume today.

Due to the volume of resumes, only successful applicants will be contacted regarding next steps.

Thanks for looking!

Job Types: Full-time, Part-time

Pay: From $17.20 per hour

Expected hours: 6 - 18 per week

Benefits:

Store discount
Experience:

sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person