Job Description

Company Overview

Our Values
At TD we\'re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes \xe2\x80\xa6 because when colleagues feel their best, they\'re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they\'ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\'ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\'re here to support you towards your goals. As an organization, we keep growing - and so will you.

Department Overview

As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within your role, we are a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. Within our core values, we foster a culture of diversity, inclusion and community support/giving.
So, if you are passionate, collaborative, innovative, enjoy visionary thinking and are ambitious, joining our team would be an ideal opportunity for you.
The Corporate Lending Operations team is comprised of over 70 experienced individuals across multiple groups who are dedicated to the following:

• CAIRO Administration: processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval database.

• Bi-lat Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals.
• Agency Administration: provides administrative, transactional and support for TD Agented deals.
• Loan Sales & Trading: provides support in the settlement of loan trades.
• Retail and Non-Negotiable: is responsible for compliance tracking, servicing foreign currency loans for the enterprise and providing general banking support.

Job Requirements

• Excellent relationship management and customer service standards
• Meticulous attention to detail and due diligence
• Excellent organizational and time management skills
• Strong knowledge of Microsoft Office with advanced Microsoft Excel skills
• Highly developed critical thinking and problem-solving skills
• Proven analytical skills
• Strong verbal / written communication skills
• Technical skills & programming language ( SQL, Python, UI Path, etc) is a plus.

Hours

37.5

Job Details

We are looking for individuals who enjoy working both independently and as a part of a team, with the desire to develop tactical & strategic solutions. Being able to take initiative with strong relationship skills; including proven influencing, conflict management and negotiation skills. The team is heavily involved in strategic initiatives, business development, and process improvements to drive efficiency, improve client service levels and reduce risk.

• You champion an innovative culture and mindset by challenging and evolving the business strategy. You identify and execute innovative improvement opportunities; inspire the adoption of new technologies, models and methodologies to enhance productivity, operational effectiveness of the business, and the customer experience, while supporting an effective control environment
• You will oversee such things as Loan transactions, documentation review, upkeep and maintenance of client profiles / records, daily transactional reconciliation, customer service and day-to-day account operations
• You establish relationships with partners and communicate complex issues to a wide array of businesses
• You effectively handle crucial and/or high-risk issues, resolving most appropriate and expeditious course for the successful resolution by exercising tact and subtlety and maintaining good customer relations
• You ensure the quality of own work and understand its end to end impact on the activities of others within and outside of own function / unit.
• Execute on routine and ad-hoc requests in addition to exception processing and management
• Adhere to strict deadlines, while handling high volumes of work in a demanding environment

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we\'re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We\'re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We\'re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That\'s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It\'s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation
Your accessibility is important to us. Please let us know if you\'d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Additional Information

• Client facing experience is an asset
• Proven communication and relationship skills
• Commitment to operational and service excellence
• Proven ability to execute
• Strong business acumen and passion for customer service
• Solid understanding of the credit process is an asset
• LIQ/ ACBS experience is an asset

Business Line

TD Securities

Job Category - Primary

Securities / Wholesale Banking

Job Category(s)

Securities / Wholesale Banking

Job Family

TDS Global Operations

Time Type

Full Time

Employment Type

Regular

Pay Details

We\'re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

TD Bank