Job Description

We have an exciting opportunity to join our Taproom team based in our unique Vankleek Hill location.

As one of our associates, you will serve guests with a positive and friendly attitude, creating a welcoming and memorable experience. Share your knowledge of our company, beer menu, and merchandise to help guests make informed decisions and get excited about our offerings.

Work as part of a small team, recommending products with confidence and enthusiasm while keeping the vibe upbeat and inviting.

Responsibilities:

Greet and serve guests in our taproom, outdoor patio and from the Beau's tap trailer. This includes the sales of dry-good (merchandise) items. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ensure that all products are consistently served according to the brewery's serving standards. Process sales transactions through our POS system. Fill in where needed to ensure guest service standards and efficient operations. Restock, rotate and count inventory in the refrigerators and floor displays. Perform light administrative work. Answer customer concerns by telephone or email. Ensure that all premises are kept clean and tidy at all times Arrive on time for your shift and punch in and out on a consistent basis Be knowledgeable of the craft beer industry including the brewing process and ingredients used. Understand and adhere to all brewery policies, procedures, standards, specifications and guideline Fully understand and comply with all federal, provincial and municipal regulations that pertain to health and safety.

Required Skills/Experience:

Previous serving experience an asset Have good general math skills Preferably bi-lingual in French and English Have excellent customer service skills Be a team player Be proficient in resolving conflict Possess a high energy level Be professional at all times Have knowledge of craft beer and the craft beer industry Experience in operating a POS system Smart Serve Certification

We Offer:

The opportunity to work for one of Canada's Best Managed Companies Working in a positive, inclusive and fun environment Paid training and development, related to area of work Tip - out pool 12-pack of beer each week 3 paid wellness days Employee Assistance Program
This is a part time position offering 1 to 2 shifts per week , approximately 11:00am to 07:00pm.

Diversity and Equality:

Steam Whistle Brewing/Beau's Brewery is an equal opportunity employer and encourages applications from all qualified candidates. We are dedicated to building a diverse workforce. We will accommodate individuals with disabilities throughout the recruitment process. Please advise us of any requirements and we will do our best to meet your needs - careers@beaus.ca

Job Type: Part-time

Pay: $17.60 per hour

Work Location: In person