Job Description

Where People Skills Meet the Future of Talent
Term length: one year
The Opportunity
If you are the type of person who can spark a meaningful conversation with anyone, who brings warmth and professionalism to every interaction, and who finds genuine satisfaction in uncovering exceptional talent, this may be the perfect role for you. In this position, you will not only support the early stages of the recruitment process, but also help shape the future of how we work by mapping processes and using AI-driven tools to enhance efficiency across our talent acquisition operations.
Your communication skills, attention to detail, and curiosity about smarter, more innovative ways of working will make you an essential part of our recruitment team. If that sounds like you, please read on.
A Place to Belong
AMA is more than a workplace; it's a family. Together, we help protect the things that matter most to our more than one-million members--everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
Building on a century of proud service in Alberta communities, we're passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you'll enjoy:

• A competitive salary.
• Discounts on AMA products and services.
• Unlimited learning and development opportunities.
• The opportunity to learn and implement AI tools in a fast-paced corporate environment.

Who You Are

• You're the type who thrives in shifting environments -- a natural adapter who can pivot from a pre-screen call to a process workflow without missing a beat.
• You're naturally curious, always eager to learn and driven by a passion to discover better ways to get things done.
• Efficiency is your happy place. When you see a clunky step, you're already brainstorming how AI or automation could tidy it up.
• You like being the quiet architect behind a great candidate experience -- building better systems so people can shine.
• Conversations come easily, and listening is your secret superpower.
• You're detail-oriented enough to catch what others miss, but big-picture enough to build processes that actually work.
• You have a soft spot for consistency, accuracy and clarity -- all the things that make recruitment run smoothly.
• And you're proud to represent AMA, sharing our Practically Family culture with every candidate who picks up the phone.

How You'll Make an Impact
Reporting to the Supervisor, Recruitment, you will support full-cycle hiring activities and strengthen our recruitment systems and workflows by:

• Conducting pre-screen calls to assess candidate suitability, communication skills, and alignment with AMA's culture.
• Building process maps and documenting recruitment workflows to ensure clarity and consistency across the team.
• Evaluate and implement AI and digital tools to simplify administration, strengthen candidate pipelines, and boost efficiency in talent acquisition.
• Supporting the creation of job postings and ensuring they accurately reflect the qualities needed for success.
• Staying informed about new recruitment technologies, process innovations, and labour market trends.
• Supporting talent acquisition projects and contributing to continuous improvement initiatives.
• Serving as an ambassador for AMA, sharing our employment experience and total rewards with prospective candidates.

What You Bring to the Table

• You have a diploma, degree, or certificate in Human Resources, Business, or a related field.
• You have experience supporting recruitment processes or administrative functions within a fast-paced environment.
• You are comfortable using HRIS systems (Workday experience is an asset).
• You have strong technical skills and enjoy working with modern productivity tools and AI-enabled platforms.
• You bring an analytical mindset, with the ability to document processes and identify opportunities for optimization.
• You demonstrate professionalism, sound judgement, and a commitment to confidentiality.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We'll work with you feel supported throughout your journey with us.
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WORK MODEL: Hybrid
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We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Skills Required