Job Description

At

SOFRAM

, we take pride in serving exceptional Mediterranean Cuisine and delivering top-notch customer service. We are seeking enthusiastic and dependable

Take-Out Associates

to join our dynamic team. We are looking for FULL TIME availability only. Please note that weekend availability is required.

Location:

8707 Dufferin St, Thornhill

Key Responsibilities:

Greet and assist customers picking up take-out orders, ensuring a welcoming and positive experience. Accurately take and process orders, addressing customer inquiries, and offering recommendations. Prepare and package orders for take-out, ensuring quality, accuracy, and presentation. Handle customer concerns and complaints with professionalism and a solutions-oriented attitude. Collaborate with the kitchen and server teams to ensure smooth and timely order fulfillment. Adhere to all safety, sanitation, and food handling protocols. Process payments and handle cash transactions accurately, ensuring smooth check-out experiences. Maintain a clean and organized take-out area, including regular cleaning and replenishing supplies. Complete other tasks as assigned to support restaurant operations.

Requirements:

Fluent in

English

with strong communication skills. Open availability to work various shifts, including mornings, afternoons, evenings, weekends, and holidays. Quick learner with a proactive attitude and the ability to follow directions. Able to thrive in a fast-paced environment and multitask efficiently. Reliable and punctual, with dependable transportation. Positive attitude and excellent customer service skills. Comfortable using or willing to learn restaurant software (POS systems).

Preferred Experience:

Previous experience in

customer service

or

food handling

is a plus but not required.
Join our team and be part of a restaurant that values quality, service, and a great customer experience. We look forward to meeting you!

Job Type: Full-time

Pay: From $17.20 per hour

Additional pay:

Tips
Benefits:

Discounted or free food Flexible schedule On-site parking
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Weekends as needed
Application question(s):

This is a FULL TIME position. Is that in your interest?
Experience:

customer service: 3 years (preferred)
Work Location: In person