Job Description

About Us:

St. George International College (SGIC) is a vibrant ESL school located in downtown Toronto. Our students come from all over the world and come to learn English for a variety of different reasons. SGIC is a close-knit school where everyone knows each other and feels well-supported. Our teachers are dedicated professionals who are passionate about their work. SGIC stands out among other schools by guaranteeing small class sizes, ensuring high-quality language instruction and excellence.

Overview

We are seeking a motivated, highly organized and passionate Taiwanese Counsellor to join our team. This individual will manage student registration, documentation, payment tracking, pathway coordination, and act as a liaison between agents, students, and internal departments.

Key Responsibilities

Student Registration & Onboarding:

Review student applications and ensure completeness Coordinate early testing and Orientation Day processes Collect, verify, and store student documents (passport, visa, study permit, insurance) Prepare and distribute Letters of Acceptance (LOAs) and receipts Assist with airport transfers (pick-ups/drop-offs) when required
Student Support & Counselling:

Provide academic guidance and personalized support to Mandarin-speaking students, including Pathway Program advising Lead information sessions, resolve communication barriers, and address student inquiries/complaints Ensure compliance with institutional and partner policies while maintaining program consistency Offer after-hours emergency assistance when required
Marketing & Promotions:

Analyze market trends and develop promotional strategies Promote the school through media, networking, and agency partnerships Create and distribute marketing materials for education fairs and promotional campaigns Manage online platforms to engage with students and agencies Update testimonials, program details, and promotional offers Attend weekly meetings and share insights on market trends
Agency Relations:

Establish and maintain relationships with local and international agencies Communicate with agencies regarding student placements, commissions, promotions, application status, documentation, and payments Regularly update the agency list with new contacts and commission structures Coordinate special requests and accommodations for agency visitors
Administrative & Payment Manaegment Duties:

Generate and oversee student estimates/invoices, track payments, and follow up with agents/students Maintain accurate payment records and liaise with the finance team Review cancellation lists and report updates to the Admin Manager Manage physical/digital student records in compliance with company protocols Collaborate with staff on student status changes and documentation Attend weekly meetings and share insights on market trends
Events & Business Development:

Participate in education fairs and networking events Identify and engage new local and international agency partners Travel for business purposes when required Assist in planning and executing orientation day activities

Qualifications

Post-secondary education in business administration, education, marketing or a related field 2+ years of administrative or marketing experience (preferably in an education setting) Exceptional organizational and time-management skills Strong oral and written communication Excellent interpersonal abilities Proficiency in MS Office and Google Workspace; experience with shared drives

Mandatory:

Fluent in English and Mandarin Multilingual abilities (e.g., Vietnamese, Korean, Spanish, Japanese) are considered an asset Familiarity with the Ontario University and college system and ESL programs is an asset
If you're passionate about guiding students and thrive in the dynamic world of international education, we want to meet you! This is a fantastic opportunity for those seeking a fresh challenge and growth in a collaborative, supportive environment.

While we appreciate all applications, only candidates who meet all the specified requirements will be contacted for an interview.*

Job Type: Full-time

Education:

Bachelor's Degree (required)
Language:

Mandarin (required)
Work Location: In person