Systems Technical Support Analyst

Pickering, ON, CA, Canada

Job Description

Duree de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 37.5 hours per week Education: Experience:

Education

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Bachelor's degree Computer programming, specific applications Computer engineering, general

Work setting

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General office Private company, corporation or industry Office building Private sector Transportation

Tasks

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Report on the performance of computer systems and networks Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Manage incidents JavaScript Object Notation (JSON)

Supervision

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No supervision responsibility

Communication protocols

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EDI

Computer and technology knowledge

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Programming software Programming languages Software development Python SAP (FI/CO / HR / MM / OT SD) C++ MS Office SQL Spreadsheet XML API Software quality assurance

Security and safety

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Criminal record check

Transportation/travel information

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Own transportation Own vehicle Valid driver's licence

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Attention to detail

Personal suitability

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Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field? Do you have the above-indicated required certifications? Do you live near the job location? What is the highest level of study you have completed?

Experience

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1 year to less than 2 years

Health benefits

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Dental plan Disability benefits Health care plan Vision care benefits

Financial benefits

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Life insurance Registered Retirement Savings Plan (RRSP)

Other benefits

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Free parking available Learning/training paid by employer On-site recreation and activities Paid time off (volunteering or personal days) Travel insurance Wellness program

Support for persons with disabilities

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Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

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Supports newcomers and/or refugees with foreign credential recognition

Support for youths

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Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

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Applies hiring policies that discourage age discrimination Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

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* Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

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Job Detail

  • Job Id
    JD2893641
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pickering, ON, CA, Canada
  • Education
    Not mentioned