Job Description

The Systems Navigator provides intake services for new clients, and provides a comprehensive assessment of their strengths, capacities and needs, based on the social determinants of health. They will assist clients in navigating the broader health care system while also establishing and maintaining strong relationships with community partners. The Systems Navigator also coordinates physician engagement and delivery of service to clients across a continuum of care, facilitating and ensuring the achievement of quality health outcomes.

WHY WORKING WITH US IS DIFFERENT

We hate red tape as much as you do; if you're tired of the top-down management style, come stretch your decision-making skills We stretch for our staff as much as for our clients; we squeeze out every bit of benefit we can for our staff, and have fun doing it Staff who choose to work in community are passionate; you'll be surrounded by colleagues who like their job and want to be here It's never boring; you'll have autonomy and variety in your work

THE COMPENSATION PACKAGE

A starting salary range of $51,000 - $55,000 100% employer-paid health and dental benefits, including up to $2,000 per benefit year for qualified mental health practitioners and up to $1,500 for massage therapy Healthcare of Ontario Pension Plan (HOOPP) A Psychologically Safe and Inclusive Workplace Paid sick and personal time, plus vacation up to 6 weeks Professional development time and funds

REQUIRED QUALIFICATIONS

Completion of postsecondary education in social services or related health care discipline Minimum 3 years of experience in community, health and/or social services working with highly vulnerable people Ability to assess and evaluate clients' health and social needs, as expressed by the client Experience in fostering and maintaining strong relationships with community partners Extensive knowledge of community-based services and resources Knowledge and understanding of forms that need to be completed to assist clients across the system Ability to work with people of diverse backgrounds with an inclusive and anti-oppressive lens Excellent written and oral communication and interpersonal skills Strong computer skills, including the use of Office 365 products and Electronic Medical Records (Telus Practice Solutions Suite currently in use)

EXTRAS TO TELL US ABOUT

Awareness and understanding of the social determinants of health Ability to practice from social justice, trauma and violence informed care, and harm reduction frameworks Flexibility to work both in clinic and out in the community Ability to work alongside partner agencies French and other language skills are considered an asset in supporting the communities we serve

APPLY NOW

Submissions will be accepted until end of day September 30, 2025.


We are committed to hiring staff that reflect the diversity of the clients and community that we serve. Should you require an accommodation in making an application, please contact our office. We thank all applicants for their interest, only those selected will be contacted.


Due to the vulnerability of our client populations, it is a condition of employment that the successful candidate submit a Vulnerable Sector police check to Human Resources.

ABOUT US

For more than 30 years, we've provided health & social services to those who experience barriers to care such as poverty, homelessness, language or culture, and complex and/or chronic health conditions. We are viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development, and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.