Job Description

The Opportunity:Our client, a leading Canadian owned restaurant group, is seeking a Systems and Infrastructure Administrator to join their growing and dynamic team. This role involves maintaining system performance, troubleshooting issues, and providing support for hardware, software, and network components. You will also dive into exciting projects, from developing innovative systems and applications to managing complex network configurations and cloud integrations. Your expertise will drive our client\'s tech forward, supporting their vibrant portfolio of restaurants and helping stay ahead in the fast-paced hospitality industry.What You\'ll Be Doing:

• Manage the day-to-day operations of existing infrastructure by monitoring system performance, configuring, maintaining and repairing. Ensure that records of system downtime and equipment inventory are properly maintained.
• Develop new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
• Guide or provide work direction to technical staff, contract staff and / or student employees.
• Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Establishes, maintains and manages user accounts. Installs, modifies and maintains systems and utility software on server computer systems. Provides user support related to servers and other software.
• Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, network switches, tape libraries and other components.
• Develop procedures to maintain security and protect systems from unauthorized use.
• Develop procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
• Develop and coordinate project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provide leadership in planning and implementation of projects for computer operations and enterprise systems administration.
• Maintenance, Support and Troubleshooting in a timely manner of complex automation applications for numerous business processes throughout the enterprise.
• Configuration, Deployment and Management of mobile device inventory and related technologies.
• Management/Maintenance of a significant library of Internet domain registrations (.ca, .com).

• Degree/Diploma in Computer Science or related discipline.
• Seven (7) years\' work experience in complex Systems Administration, design, configuration and support of hardware and software systems.
• Some familiarity with SQL (Query writing, Stored Procedures) is a significant asset.
• Expert level knowledge of: all current MS Server and Workstation Operating systems required including Windows, Mac OS and MS Server.
• Expert in use of: Active Directory, Group Policy, MSSQL Server administration and VMWare VSphere /ESXI Virtual server, VSAN and VMWare Workstation environments.
• Cloud experience relating to AWS Infrastructure / Azure AD.
• Expert level with respect to Ipv4 networking technologies, Firewall, Router and Layer-3 switch configuration including complex VLANs.
• Experience with iSCSI SAN technologies is required. Specific experience with HP Lefthand iSCSI SANs a significant asset.
• Powershell experience is an asset.
• Office 365 environment experience.
• Well versed in on-prem as well as cloud Enterprise backup, disaster recovery planning and procedures.
• Effective project management techniques, principles and practices of effective management and supervision.
• Ability to plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures.
• Experience in a geographically distributed WAN and application environment is required.
• Relevant work experience in the distributed retail or hospitality industry is a definite asset.

ML6