Date Posted: 09/25/2025
Req ID: 45299
Faculty/Division: Vice-Provost, Students
Department: Housing Services
Campus: St. George (Downtown Toronto)
Position Number: 00049736
Description:
About us:
Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.
Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.
In support of U of T's vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.
To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.
Your opportunity:
Working under the general direction of the Assistant Director, Housing Services and reporting to the Team Lead Housing Services, the Systems and Data Management Officer will provide systems support for the StarRez tricampus residence management system, including data management, user training, service requests, and reporting for residences on all three campuses. The Officer, working within a team, will configure system modules, assign roles and permissions, collect, delete and update data, develop reports, and provide departmental reporting. The Officer will be responsible for the day-to-day maintenance of the StarRez system, responding to user issues/bugs and system incidents, supporting version upgrades and other implementations, as well as training new users on the system. The Officer, working with the Team Lead, will liaise with U of T IT divisions and StarRez as necessary, and consult with residence partners to understand their requirements and reporting needs, determine the appropriate modules and configuration or reports required. The incumbent will develop system documentation, training modules and provide system demos. The Officer will backfill for the Team Lead or Communications Officer as required, and update content on the system.
Your responsibilities will include:
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