Job Description

LCBO

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

Job Posting Description:

Systems Analyst \xe2\x80\x93 Contract Duration: Up to 12 Months

Do you want to be part of the LCBO\xe2\x80\x99s exciting transformation, explore new and innovative technologies, and make your mark? Reporting to the SharePoint Team Lead, you will be the point person for all SharePoint-related issues and maintenance and manage the SharePoint intranet portal and related custom .NET applications. You will play a major part in planning and the migration from SharePoint on-prem to Online. This will involve configuring, administering and troubleshooting SharePoint farm, sites, solutions and .NET applications as well as addressing Service desk tickets. In addition to administrative duties, the role is the main point of contact for internal user issues/questions regarding SharePoint and related applications and provides training and support as needed. This role will also participate in an on-call rotation schedule.

If you have a real passion for systems and love working with new digital technologies and using data analytics and insights to make smarter business decisions, then this is the role for you!

This position is hybrid #LI-Hybrid

About the Role

• Migration of SharePoint 2013/2016 to SharePoint Online
• Migrate the content into SharePoint Online sites with migration tools or manual procedures
• Monitor SharePoint environment for any critical issues and problems, oversee activity pertaining to the maintenance of SharePoint.
• Be responsible for servers in SharePoint farm, including set-up and configuration of SharePoint Services on Servers, maintenance of Web Frontend Servers, Application Servers, Search/Indexing Servers, and some aspects of maintaining Database Servers
• Be responsible for the creation and maintenance of Sites and Site Collections, as well as all associated databases.
• Be responsible for qualification, installation, and maintenance of any Plug-in, Feature, Web Part, Template or Solution, including 3rd party software or applications.
• Be responsible for backup and recovery practices and maintaining integrity and reliability of the access to information.
• Be responsible for set-up, configuration, and maintaining Excel Services, PowerPivot Service, Search Service, SQL Server Reporting Services, User Profile Service, etc.
• Provide prompt operational support including, but not limited to: monitor the support ticket system (ServiceNow), support users with SharePoint, SharePoint application, Teams, and OneDrive issues and provide solutions/updates to users on open support items
• Assist with quality assurance testing, bug identification and resolution, documentation preparation (technical, user guides, training), and other aspects of system development life cycle
• Document IT processes, guides, and systems functionality
• Working with the Help Desk team to overcome knowledge gaps and help the team advance knowledge, skills and process for supporting ongoing Microsoft needs of the organization.
• Provide training sessions and demos of deliverables for SharePoint users, Content Managers and Site Owners
• Required to be oncall, rotational between team members

Initiatives and projects

• Analyze and evaluate projects completed by external resources for compliance with contractual requirements and LCBO standards
• Liaise with users throughout the project lifecycle to ensure effective planning for changes to user environments and user participation in all phases of the project
• Work closely with Team Leads and IT Managers for development timelines
• Provide awareness and education to users and project team members on the effective use of new systems technology, as well as training to new team members
• Provide project leadership and technical guidance as an SME to project team members by meeting regularly with the project team to review progress, problems, corrective action and alternatives, convey management and user view of projects, report on relevant decisions and any design requirements or changes
• Performs other duties as assigned.

About You

• University degree or college diploma in Computer Science, Information Systems, Data Analytics or related field or equivalent experience
• Sound knowledge of project management methodologies and practices
• 3+ years Experience in the migration of SharePoint 2013/2016 to SharePoint Online
• 3+ years Experience supporting Office 365 and SharePoint Online product \xe2\x80\x93 configuring, administrating, developing, and deploying solutions is an asset.
• 3+ years Administer Enterprise MS Teams environment
• Experience using migration tool such at Microsoft and ShareGate is an asset
• Experience in configuring, maintaining, and supporting SharePoint Online (both content publishing and team sites)
• Advanced technical knowledge and expertise in implementing .NET solutions using C# utilizing client-side frameworks like React or Angular, HTML5, CSS, JavaScript, jQuery
• 3+ years Experience with SQL Server, SSRS, SSIS, Azure, Office 365, and RESTful Web Services
• Experience with store procedures, triggers and functions is an asset
• Experience with Visual Studio, C#, ASP.NET, InfoPath, SharePoint Designer
• 3+ years Experience with Power Platform (automate, Apps, BI, etc.), Azure, Microsoft Dev tools, Power Pages
• 3+ years PowerShell scripting skills desired
• Analytical problem-solving skills, programming and data modelling skills are necessary.
• Exceptional interpersonal and customer service skills, including excellent verbal and written communication abilities to interact effectively will all levels of stakeholders
• An enquiring mind with the ability to be adaptable and think outside the box to search for answers
• Must be highly organized with great attention to detail and providing quality results
• Ability to work under pressure with tight deadlines, and changing priorities
• Ability to work on multiple concurrent projects
• Ability to work in a team and individually when needed.
• Experience working with large-scale production environments requiring minimal downtime.
• Knowledge is SPFX is an asset

Target Salary Range (If Applicable): $57,808 - $98,482

There is a world of opportunities at the LCBO\xe2\x80\xa6

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Duration:

Work Hours: 36.25

Union / Non-Union: Non-Union

Job Posting End Date: August 31, 2023

The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Liquor Control Board of Ontario