Job Description

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HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.
Description
Scope

• Develop test plans/cases from business and user stories, requirement specifications; define methodologies, pass/fail criteria, risk assessment and assumptions.
• Execute test plans, test cases within the agreed upon timelines ensuring the application is performing as expected.
• Troubleshoot and review logs/queues as required to analyze and prioritize potential defects.
• Document and record bugs and errors discovered during system, integration end-to-end testing.
• Execute manual and automated test cases that validate the functionalities, code quality and reports test results, following all formal test architectures and project processes.
• Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
• Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results.
• Assess and escalate critical and high-impact quality issues to the project manager.

Assignment Deliverables

• Perform testing and quality assurance related tasks such as to conduct thorough testing to verify the accuracy and integrity of the data flow between internal/external systems.
• Define test cases and address any issues or discrepancies that arise during the testing phase.
• Document the processes developed and tested.
• Complete work and achieve milestones within the assigned deadlines.
• Development, execution, and documentation of the testing artifacts and activities listed below:
• Testing Strategy (if needed)
• Test Cases
• Test Plan
• Test Scripts
• Test Data
• Test Traceability Matrix
• Test Results/reports.
• Test summary report.
• Install/config guides.
• Requirement Traceability Matrix
• Defect Report/Bug Report
• Test Execution Report
• Release notes

Skills
Experience and Skillset Requirements
Mandatory Requirements

• At least 10+ years of working experience of software quality assurance and testing experience, in an Agile/SDLC environment.
• 5+ years' experience of system integration testing between external/internal systems.

Nice to Have Requirements

• Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution
• Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
• Strong knowledge and experience of Automation testing or tooling experience using industry standard kits like (TODO)

Desired Skills and Experience

• Strong knowledge and experience of Use case generation, automated and manual testing, and bug lifecycle management.
• Bug tracking and test case management tools (JIRA, Azure DevOps)
• API testing (JSON, REST), using tools such as Postman and JMeter (performance testing, and writing scripts)
• Behavior-driven development (BDD) framework tools like Gherkins, Appium and Cucumber.
• Version control systems and build tools, e.g., Git, Jenkins, GitHub Actions
• CRM test automation and Dynamics 365 specifically
• Awareness of emerging technologies, trends and directions
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines
• Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make recommendations and document/explain work

Resumes Evaluation/Criteria:
Criteria 1: Technical Skills - 50 Points

• Demonstrated experience in functional QA, system integration testing and user acceptance testing.
• Extensive experience in QA concepts, methodologies, testing principles and processes.
• Proven experience in developing test case, test scripts and automated testing scripts for functional QA, system integration testing and user acceptance testing.
• Strong automation testing or tooling experience using industry standard practices and kits.
• Solid experience of use case generation, automated & manual testing, and bug lifecycle management.

Criteria 2: Functional Knowledge - 30 Points

• Experience and understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).
• Knowledge of bug tracking and test case management tools (Azure DevOps).
• Experience of building test automation framework.
• Experience of designing, developing, executing automation scripts, and analyzing automation test results.

Criteria 3: Interpersonal Skills - 10 Points

• Strong communication, negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work

Criteria 4: Business Knowledge - 10 Points

• Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable, Accounts Payable, General Ledger)
• Demonstrated experience with case management and workflow-based systems

Knowledge Transfer
What needs to be KT

• All technical artifacts related to the assignment
• Project specific presentations, reports, status decks

To whom

• Project Manager / Team members

When

• 1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.

Must haves:

• At least 10+ years of working experience of software quality assurance and testing experience, in an Agile/SDLC environment.
• 5+ years' experience of system integration testing between external/internal systems.

Nice to have:

• Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution
• Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
• Strong knowledge and experience of Automation testing or tooling experience using industry standard kits like (TODO)