Job Description

PLEASE MAKE SURE TO INCLUDE A COVER LETTER WITH YOUR APPLICATION!

The Systems Administrator is required to develop and maintain a broad knowledge of AGADA's business, and all of the I.T. systems running at AGADA, to be able to troubleshoot systems and provide technical support as needed. The successful candidate will be a lifelong learner who thoroughly enjoys working with computers and software and is always keeping up to date on advances in the I.T. world.

Roles and Responsibilities

Help to develop and implement policies and standardized procedures to ensure data accuracy, security, proper internet use, ethics, and sustainable technology practices Develop process improvements and recommend new technology for increased productivity, efficiency, system integration, and cost-effectiveness Manage software and hardware installations and upgrades Track and monitor the security of hardware and software systems, both on premise & in the cloud Perform periodic maintenance and servicing Provide support for OS issues, network problems, and software installations and server maintenance Support regulatory, and client audits to provide information about systems and how they are compliant with regulatory, security, recovery, confidentiality, and ethical requirements Prepare hardware and software for virtual and in-person conferences and meetings Assist with the implementation of new systems to support research operations Any other work that falls under the mission and vision of AGADA, as requested by company leadership.

Preferred Skills

Excellent interpersonal, verbal, and written communication skills Motivation to learn about industry-specific requirements and research endpoints Team leadership skills for promoting staff adoption of systems and adherence to new policies and protocols Demonstrated ability to be proactive, highly organized, and capable of multi-tasking, along with qualities to handle a fast-paced environment and ongoing change typical of the biotech industry The ability to assess technology products and services aligned with end-user priorities A demonstrated ability to learn new systems and identify solutions for gaps in processes Knowledge and passion for OpenSource Familiar with both Microsoft domain environments and Linux Servers (ideally have experience with both Debian and RedHat based systems) Solid understanding of Microsoft 365 products including InTune, Exchange and office suite Great attention to detail, the ability to successfully troubleshoot issues and provide excellent customer service to the rest of AGADA staff.

Qualifications and Education

Minimum education requirement is an Information Technology Diploma or Bachelor of Computer Science from a Canadian-recognized university or college IT or programming industry experience is an asset SQL programming is an asset Project management certifications are an asset * Other education or industry experience relating to Life Sciences or Research is an asset.