Job Description

DESCRIPTION

Amazon Fulfillment Technologies (AFT) team powers the physical engine at the heart of Amazon. AFT builds and operates the software, hardware, and processes that run the global network of fulfillment centers, which move billions of units of inventory and ensures customers get what they want when promised. Within AFT, we are looking for strong systems development engineers who are result-oriented, data-oriented, innovative and passionate at working with comprehensive engineering excellence services/solutions.

As a Systems Development Engineer on this team, you will work with other experienced and senior software engineers to drive improvements to our technology, operate and maintain services and software solutions, and build and track metrics to ensure high quality results. Your solutions will help provide the ultimate customer service experience needed to anticipate and resolve customer\'s questions using an automated assistant. You will have the opportunity to work with business partners, senior management and other engineers, influence and drive product vision and lead the design of our systems.

This is an amazing opportunity in terms of ownership, interesting problems and high visibility. We truly are looking for the highest quality candidates, so you should expect a rigorous technical interview process.

Key job responsibilities
Primary responsibilities include:

- diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration
- implementing the fix for internally developed code (Perl, , C/C++, JAVA), debugging
- executing persistence solutions queries, updating, tracking and resolving technical challenges.
Responsibilities also include:

- working alongside development on Amazon Corporate and Divisional Software projects,
- updating/enhancing our current software, automation of support processes, documentation of our systems,
- manage AFT org level operational cadence and programs.

- The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure.
- You must be able to identify problems before they happen and implement solutions that detect and prevent outages.
- You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP Plan

If you are not sure that every qualification on the list above describes you exactly, we\'d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you\'re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon\'s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

AFT\'s Central Support team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services/solutions across AFT\'s product portfolios.

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

BASIC QUALIFICATIONS

- Knowledge of at least one modern programming language such as C, C++, Java, or Perl
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience tools for automation (building, testing, releasing or monitoring)

PREFERRED QUALIFICATIONS

- Knowledge of and proficiency in the use of Python scripting language
- Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

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