Job Description

Company Description

Being part of a growing company in the cleantech sector and contributing to the global transition to a circular economy appeals to you? That\'s exactly what our employees do every day when they come to work. Enerkem is based on a revolutionary idea: transforming non-recyclable and non-compostable waste into clean fuels and renewable chemicals. Our Canadian-born solution offers an innovative and sustainable alternative to landfilling and incineration while reducing dependency on fossil fuels. We operate the world\'s first commercial-scale waste-to-biofuel facility right here in Alberta, where we convert the City of Edmonton\'s municipal solid waste into clean ethanol.

Such an ambitious mission requires people who strive to make a difference. Our employees are the best in their field; they are resilient and passionate contributors who transform challenges into opportunities. Our culture values individual ideas and contributions for the company\'s success. It\'s a place where you can lead and inspire others within a creative and dynamic team.

Enerkem subscribes to the principle of equity in employment. We are committed to creating a diverse and inclusive workplace that offers equal opportunities for all, where people of diverse backgrounds and characteristics feel valued, respected, supported and can thrive. These values, which reflect the talent, experience and qualities of our employees, allows us to get the best out of each and every one of us.



Under the direction of the Director, Business Technology and Security Services, the Infrastructure Support Specialist / System Administrator is responsible for the effective operation and support of Enerkem\'s IT infrastructure. The position provides operational management and support for all areas of IT including (but not limited to) applications, servers, storage, desktop, laptops, printers, access credentials, telecom, networking, data and electronic security (and any other IT devices).

RESPONSIBILITIES

• Maintain infrastructure availability and performance through regular monitoring, performance tuning, troubleshooting, maintenance, and escalation of problems to vendors when needed
• Manage and maintain the documentation and procedures for Enerkem\'s infrastructure solutions
• Provide support for the escalation of IT issues and communication of status to management and internal customers.
• Assist in the research, design, and implementation of infrastructure solutions to support and improve corporate communications, access to information, and end-user productivity
• Manage and maintain Enerkem\'s infrastructure services on a day-to-day basis
• Participate in the planning and evolution of Enerkem\'s infrastructure services, making changes to architecture where needed
• Track and manage IT assets deployed across the organization
• Document issues and resolutions for future reference and knowledge transfer
• Liaise between third-party vendors on project work and maintenance
• Create status reports as required and present findings
• Act as advocate for IT department and its initiatives
• Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers

Qualifications

EDUCATION

• College or diploma in computer science

EXPERIENCE

• Minimum 5 years direct work experience in an IT capacity required.
• Experience in the Engineering sector is considered an asset
• Track record showing ability of working independently on IT initiatives and projects
• Advanced experience supporting and configuring:
• Microsoft infrastructure solutions (Office 365, Azure, Exchange, SharePoint, Skype for Business, SQL, Active Directory, GPO management, Windows Server 2008-2016, etc.).
• Linux server administration (Redhat, CentOS, Ubuntu)
• Multi-site networks, setting and working with stacked switches, managing wireless networks, VLANs, routers, and firewalls.
• VMWare virtualization solutions with vShpere 6.0
• Storage solutions such as Tinrtri, NetApp, QNAP, and EMC.
• Network services such as DHCP, DNS, VPN, and FTP.
• Enterprise Anti-virus products.
• Enterprise Backup Solutions such as Veeam and BackupExec.
• Administrating CIFS/SMB/File Shares, Network Printers, Antispam, Microsoft Office applications (Customizing), Monitoring solutions and CRM solutions.
• VOIP solutions (SBC solutions, QoS, SIP trunking)

OTHER SKILLS

• Able to effectively communicate bilingually (French and English) both verbally and in writing with individuals at all levels of the organization.
• Strong prioritization and time management skills
• Self-motivated, dynamic, and result-oriented team player
• High degree of resourcefulness, flexibility, and adaptability
• Strong customer service and troubleshooting skills.
• Able to show effective problem solving, creativity and innovative thinking skills

Additional Information

At Enerkem, the well-being of our employees is at the heart of our priorities! We provide a living environment where each individual counts and is recognized for their contribution to the success of the organization. We believe in the importance of celebrating our successes and having fun!

We focus our efforts on developing talents and, among other things, offer opportunities for everyone to participate in stimulating projects as well as learning opportunities and feedback / coaching that allow them to succeed, develop and flourish professionally.

Enerkem also offers a total compensation package that includes competitive salary, performance bonus, and comprehensive benefits to meet all the needs of our employees and their families, including telemedicine.

And that\'s not all, here are some other unique benefits:

• $ 500 credit for health care and / or physical activities to support the well-being of our employees
• An employee recognition program
• Social activities organized by a committee dedicated to providing fun and promoting well-being
• Enerkem adopts a hybrid working mode where employees are be able balance working from home and working at the office according to business requirements
• Training costs, membership fees and professional association memberships paid
• A flexible working environment with autonomy to take action.

Enerkem