Position: Tenant Support Worker - we require 1 Regular and 3 Relief Team Members, plus
additional casual/on-call staff.
Location: ?um?iiqsu (Oomiiqsu) Centre (Port Alberni).
Position Start Date: September 2, 2025 (Subject to change depending upon construction,
licensing and permitting).
Salary: Salary: $30 - $40 per hour (Dependent on experience and education and/or lived
experience + education). Please note - these positions are not tax exempt.
Authority Relationship: Reports Directly to the ?um?iiqsu (Oomiiqsu) Centre Manager.
Required Hours:
Regular Position to Fill: Friday, Saturday & Sunday - 2:30 pm to 12:30 am
Temporary Coverage (September - December 2025): Friday, Saturday & Sunday -
7:00 am to 5:00 pm
Casual/On-Call Positions: May be scheduled in advance or called in last minute to
cover any of the following shifts:
Monday - Thursday:
6:00 am - 2:00 pm
12:00 pm - 8:00 pm
5:00 pm - 1:00 am
12:00 am - 8:00 am
Friday - Sunday:
7:00 am - 5:00 pm
2:30 pm - 12:30 am
12:00 am - 10:00 am
Hours range from 30 - 32 hours per week
Shift lengths vary from 8 - 10 hours
Days required per week range from 3-4 days per week depending on hours
Please note all shifts you would be available for in your cover letter.
The ?um?iiqsu (Oomiiqsu) Centre is a newly built innovative and culturally centered home
providing wrap-around support for Huu-ay-aht, and other Nuu-chah-nulth mothers and their
children ages 12 and under. Services are provided 24 hours per day, 7-days per week. The
?um?iiqsu Centre Team will assist families at risk of homelessness due to Social Determinants
of Health gaps, fleeing gender-based/intimate partner violence and/or involved with
MCFD/Usma or other Delegated Aboriginal Agencies (DAAs) through the provision of shelter,
in-house supports and access to a range of services.
Key Accountabilities:
Ensuring a safe living environment for mothers and children.
Provide a wide range of prevention-focused support services through culturally sensitive, and
trauma-informed practice.
Provide direct support to mothers to help them reach their personal goals.
Assist and Support mothers to address and resolve concerns identified by the Ministry of
Children and Family Development, Usma and/or other Delegated Aboriginal Agencies.
Assist mothers and children with daily routines, meal preparation and communal
cleaning/organization.
Help strengthen parent-child relationships and communication through 1-1
conversations/activities and group activities.
Group Facilitation (i.e. group check-ins, life skills, Healthy Relationships, Parenting Circles,
Violence Prevention, and other group topics).
Modelling positive parenting strategies and guiding, as needed.
Planning, organizing and participating in group and recreation activities.
Assist with arranging guest speakers.
Assist mothers with completing government forms and other applications.
Work collaboratively with community service providers, including Usma and other Delegated
Aboriginal Agency Social Workers and MCFD Social Workers.
Provide transportation to mothers and children to appointments, programs and events.
Follow ?um?iiqsu Centre Policies and Procedures.
Always maintain confidentiality.
Maintain accurate documentation.
Complete training required by BC Housing Corporation Transitional Housing Program.
All other duties as assigned.
Operational Requirements:
Successful background checks, including employment verification and reference checks.
Must have a Valid B.C. Driver's License - Class 5.
First Aid Training.
Food Safe Level 1.
Class 4 is an asset.
Education and Experience Requirements:
Human Services Diploma, BA Child and Youth Care, BA Social Work.
Combination of lived experience, experience and education.
Cultural Sensitivity Training.
Trauma Informed Practice Training.
Conflict and Dispute Resolution Training.
Crisis Management Training.
Knowledge of and experience supporting women and children impacted by Gender-based and
Intimate Partner Violence.
Supporting women and children in transitional housing programs is an asset.
Willing to do a Vulnerable Persons Criminal Records Check.
Experience working with First Nations people, knowledge of issues unique to First Nations
people and demonstrated cultural sensitivity.
Demonstrated ability to work independently and as part of a team.
Experience using Microsoft Programs including Word, Excel and Teams.
Ability to work in a performance-focused, fast-paced environment in alignment with the HFN's
values, culture and business goals.
We thank all applicants for their interest in this position; however, only those candidates
selected for an interview will be contacted. Please email your covering letter & resume to
jay.g@huuayaht.org, with the following information:
Whether you are applying for a Regular, Relief, or Casual position
All shifts you would be available for
Please quote Tenant Support Worker Job Posting. Posting will remain open until all positions
are filled; nevertheless, we encourage you to apply as soon as possible.