Support Worker

Port Alberni, BC, CA, Canada

Job Description

Job Posting



Position: Tenant Support Worker - we require 1 Regular and 3 Relief Team Members, plus

additional casual/on-call staff.

Location: ?um?iiqsu (Oomiiqsu) Centre (Port Alberni).

Position Start Date: September 2, 2025 (Subject to change depending upon construction,

licensing and permitting).

Salary: Salary: $30 - $40 per hour (Dependent on experience and education and/or lived

experience + education). Please note - these positions are not tax exempt.

Authority Relationship: Reports Directly to the ?um?iiqsu (Oomiiqsu) Centre Manager.

Required Hours:

Regular Position to Fill: Friday, Saturday & Sunday - 2:30 pm to 12:30 am Temporary Coverage (September - December 2025): Friday, Saturday & Sunday -
7:00 am to 5:00 pm

Casual/On-Call Positions: May be scheduled in advance or called in last minute to
cover any of the following shifts:

Monday - Thursday:

6:00 am - 2:00 pm 12:00 pm - 8:00 pm 5:00 pm - 1:00 am 12:00 am - 8:00 am
Friday - Sunday:

7:00 am - 5:00 pm 2:30 pm - 12:30 am 12:00 am - 10:00 am Hours range from 30 - 32 hours per week Shift lengths vary from 8 - 10 hours Days required per week range from 3-4 days per week depending on hours
Please note all shifts you would be available for in your cover letter.

The ?um?iiqsu (Oomiiqsu) Centre is a newly built innovative and culturally centered home

providing wrap-around support for Huu-ay-aht, and other Nuu-chah-nulth mothers and their

children ages 12 and under. Services are provided 24 hours per day, 7-days per week. The

?um?iiqsu Centre Team will assist families at risk of homelessness due to Social Determinants

of Health gaps, fleeing gender-based/intimate partner violence and/or involved with

MCFD/Usma or other Delegated Aboriginal Agencies (DAAs) through the provision of shelter,

in-house supports and access to a range of services.

Key Accountabilities:

Ensuring a safe living environment for mothers and children. Provide a wide range of prevention-focused support services through culturally sensitive, and
trauma-informed practice.

Provide direct support to mothers to help them reach their personal goals. Assist and Support mothers to address and resolve concerns identified by the Ministry of
Children and Family Development, Usma and/or other Delegated Aboriginal Agencies.

Group Facilitation Intensive parenting support. Conflict resolution Crisis Management
Job Duties:

Assist mothers and children with daily routines, meal preparation and communal
cleaning/organization.

Help strengthen parent-child relationships and communication through 1-1
conversations/activities and group activities.

Group Facilitation (i.e. group check-ins, life skills, Healthy Relationships, Parenting Circles,
Violence Prevention, and other group topics).

Modelling positive parenting strategies and guiding, as needed. Planning, organizing and participating in group and recreation activities. Assist with arranging guest speakers. Assist mothers with completing government forms and other applications. Work collaboratively with community service providers, including Usma and other Delegated
Aboriginal Agency Social Workers and MCFD Social Workers.

Provide transportation to mothers and children to appointments, programs and events. Follow ?um?iiqsu Centre Policies and Procedures. Always maintain confidentiality. Maintain accurate documentation. Complete training required by BC Housing Corporation Transitional Housing Program. All other duties as assigned.
Operational Requirements:

Successful background checks, including employment verification and reference checks. Must have a Valid B.C. Driver's License - Class 5. First Aid Training. Food Safe Level 1. Class 4 is an asset.
Education and Experience Requirements:

Human Services Diploma, BA Child and Youth Care, BA Social Work. Combination of lived experience, experience and education. Cultural Sensitivity Training. Trauma Informed Practice Training. Conflict and Dispute Resolution Training. Crisis Management Training. Knowledge of and experience supporting women and children impacted by Gender-based and
Intimate Partner Violence.

Supporting women and children in transitional housing programs is an asset. Willing to do a Vulnerable Persons Criminal Records Check. Experience working with First Nations people, knowledge of issues unique to First Nations
people and demonstrated cultural sensitivity.

Demonstrated ability to work independently and as part of a team. Experience using Microsoft Programs including Word, Excel and Teams. Ability to work in a performance-focused, fast-paced environment in alignment with the HFN's
values, culture and business goals.

We thank all applicants for their interest in this position; however, only those candidates

selected for an interview will be contacted. Please email your covering letter & resume to

jay.g@huuayaht.org, with the following information:

Whether you are applying for a Regular, Relief, or Casual position All shifts you would be available for
Please quote Tenant Support Worker Job Posting. Posting will remain open until all positions

are filled; nevertheless, we encourage you to apply as soon as possible.

Office: Anacla Government Office, 170 Nookemus Road, Anacla, B.C., V0R 1B0

Phone: 1.888.644.4555/ 250.728.3414 Fax: 250.728.1222

Mail: Port Alberni Government Office, 4644 Adelaide Street, Port Alberni, B.C., V9Y 6N4 Phone: 250.723.0100 Fax: 250.723.4646

Vision - The Huu-ay-aht envision a strong, self-governing, and self-reliant Nation. Iisaak will

guide us as we work together to foster a safe, healthy, and sustainable community; where our

culture, language, spirituality, and economy flourish for all.

Mission - As a leader among First Nations, the Huu-ay-aht First Nations will create certainty for

its community, generate wealth for financial independence, provide economic opportunities,

deliver social, cultural and recreational programs for all Huu-ay-aht.

Huu-ay-aht First Nations Values

PROFESSIONALISM

? Ethics - be prepared, on time and ready

to work

? Ethics - be responsible for the success

of your work and others

? Lead by example

? Respect - for confidentiality, yourself,

and co-workers

? Work / Life Balance

? Work Smarter - Share your expertise

and your successes

? Take pride in your work

RESPECT

? Golden Rule - Treat others how you

want to be treated

? Listen actively and attentively to what

people are saying and clarify

? Accept people for who they are and do

not judge

? Basic Etiquette - remember the

common courtesies, kindness &

compassion

? Iisaak

? Observe protocol and ceremony

HEALTH

? A healthy body, mind and soul through

proper diet, sleep, and exercise

? Avoid burning out with a proper work /

life balance

? Be positive - always remember to smile

and laugh

? Care about each other, ask questions

and follow up

? Be appreciative of one another and the

work we do

EFFECTIVE COMMUNICATION

? Think twice, speak once

? Make sure your body language is

sending the correct message

? Provide responses in a timely manner;

acknowledge request and provide

timeline

? Listen attentively and clarify

Trust

? Walk the talk - be honest, no gossiping

? Believe the good in everyone not the

bad

? Voice your concerns, do not harbor

them - clear the air

? Spend more time focusing on what you

are supposed to be doing, and less time

on what others are or are not doing

? Be happy and enjoy your work life

SUPPORT

? Be available to help and ask for help

when needed

? Advocate and help one another

? Provide constructive criticism, not just

criticism

? Do not gossip; stop gossip when it

occurs

? Clarify and seek feedback from each

other

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Casual

Pay: $30.00-$40.00 per hour

Expected hours: 30 - 32 per week

Benefits:

Dental care Extended health care Paid time off
Work Location: In person

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Job Detail

  • Job Id
    JD2623046
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Port Alberni, BC, CA, Canada
  • Education
    Not mentioned