Job Description

Overview

The Support Software Developer applies their deep experience with tried-and-true technologies to solve real problems for real people. This involves improving and fixing software and systems, interacting with clients, and acting as a liaison between the Support and Software teams.

This is a role for the experienced developer who simply wants to do valuable work using reliable technologies that they know and love. It's not about changing the world or learning every new frontend framework of the week. If that aligns with your objectives and you've got the requisite experience, let's have a conversation.

Responsibilities

Improve and maintain software applications and systems through the full software development lifecycle Identify and solve complex software problems Write clean, efficient, and well-documented code Ensure code quality standards are met through code reviews Oversee the installation and deployment of complex software systems Take ownership of issues, bugs, and outages and work toward prompt restoration of service Determine project feasibility, propose solutions, and offer time and resource estimates Gather and document requirements, develop project plans, and define technical specifications Communicate effectively with stakeholders, including product managers, clients, and other stakeholders Assist in defining, documenting, and implementing a strong cybersecurity posture Document domain knowledge Write training materials and how-to guides

Skills

Critical thinking, problem-solving and analytical skills Communication and collaboration skills to work with clients, software developers, and support technicians Organizational and time management skills Sound decision-making and independent judgment Strong foundation in software development

Qualifications

.NET Framework 4.x WinForms ASP.NET Web Forms C# VB.NET SQL Server JavaScript HTML, CSS Git

About our company

We are Flowpoint Environmental Systems LP, designer and manufacturer of water dispensing solutions for operation across North America. We are a profitable company with a stable, storied history. Software is at the core of our customer experience: from cloud-based customer-facing applications, to the touchpads at our automated dispensing stations, to our internal tools and services, we aim for a reliable and friction-free user experience.

What is like to work with us?

We're engineers, technicians, coders, accountants, and salespeople who believe in enjoying our work, supporting our people, and putting in a good day's work. Our office in Morinville features a stunning open kitchen where the team gathers for lunch. We play hockey and do free skates at the local rink, go on ski trips, throw epic Christmas parties, and generally have a good time.

For this role, we support in-office, hybrid, or fully remote work, although candidates in the greater Edmonton area will have a slight edge for consideration. If you perform and can be trusted to attend to your responsibilities promptly, you will have complete freedom to facilitate your personal life.

Job Type: Full-time

Pay: $65,000.00-$90,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Flexible schedule On-site parking Profit sharing RRSP match Vision care Work from home
Experience:

.NET Framework: 3 years (required) WinForms: 2 years (required) WebForms: 2 years (required)
Work Location: Remote