Job Description

Position Title: Support Services Clerk

Position Status: Part Time

Rate of Pay: $29.72-$31.30

Posting No.: 25-56

Posting Date: March 13, 2025

Deadline to Apply: March 20, 2025 by 4 pm

About the Position

Norfolk General Hospital is seeking a Support Services Clerk. The ideal candidates would be dedicated to


patient care and committed to championing the Hospital's Mission to relieve illness and suffering, and help


people live healthier lives.

Responsibilities:

Works closely with the Dietitian and Diet Technician regarding the processing of patient and
resident menus and diet orders.


Responsible for daily menu marking of patient menus. Tallies food counts for all food preparation areas for Norfolk General Hospital and the Norfolk
Hospital Nursing Home.


Processes all purchase orders received in the Department. Records variances in inventory and costs all stock on a weekly basis. Receives and transmits telephone messages. Responsible for entering departmental payroll and making all changes necessary for Nutrition and
Food Services, Maintenance and Environmental Services.


Responsible for keyboarding employee schedules, patient master menus and any other items
requiring typing as assigned.


Responsible for the ordering of all stationary supplies and keeping adequate stock on hand. Maintains a filing system in the Diet Office. Performs other filing duties as assigned. Required to adhere to all health and safety policies, procedures and provisions set up by
management.


Attend monthly kaizen and departmental meetings. Responsible for recognizing unsafe work practices and other potential hazards in the work area,
and for reporting these situations to their supervisors.

Education & Qualifications:

o Graduate of an accredited college level Administrative Program or equivalent which includes medical


terminology


Excellent working knowledge of Windows based systems with skills in Word, Excel and Outlook Previous experience with hospital information system - Meditech preferred. Minimum six months to a year of clerical experience in a Nutrition setting. Knowledge and experience with payroll/attendance/time management information systems- Meditech
preferred.


Demonstrated collective agreement and legislation interpretation skills. Must be able to exhibit tact and courtesy in answering the telephone and in dealing with people. Must be able to work independently with multiple interruptions and demonstrate initiative and
judgement in planning own work.

Hours of Work:

Variety of shifts - days, evenings, weekends and holidays as may be required. Minimum 2


shifts per week; must be able to work every other weekend. Provides backfill for vacation, sick, or other


schedule requirements.

About Us

Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of


approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span


of the people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and


Complex Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk


General Hospital continues to be a full service 106-bed hospital with round the clock on-call coverage of


Specialists in Surgery, Anesthesia, Internal Medicine, and Obstetrics, as well as on-site 24 hour per day


medical coverage.

Interested applicants must submit a current cover letter and resume to the Human Resources

Department by e-mailing to nghhr@ngh.on.ca.

In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital and


Norfolk Hospital Nursing Home provides accommodations for applicants with disabilities, upon request.





Norfolk General Hospital and Norfolk Hospital Nursing Home thanks all applicants for their interest. Please note that


only those applicants selected for an interview will be contacted.