Job Description

The successful candidate will be responsible providing support in the Mailroom and to all areas of the business. The Support Services Administrator will be required to promptly respond to facilities requests and provide backup to the Support Services team, as needed.

This role is a 4-month contract, based on-site in our Cambridge office.

What you will do:

Support workstation set up and maintenance Multi-task and problem solve, as requests are triaged and responded to Sort and distribute Incoming and Outgoing mail, and preparing courier parcels Retrieve and scan policy documents Provide back up for answering, screening and forwarding incoming phone calls Provide administrative support to other departments or projects Foster strong working relationship within the team, department and organization Provide support to employees with Facilities requests. Event Management Support, set up and take down of Townhall Dishwashing prepping and packing away of crockery and utensils

What you will bring:

High School diploma or equivalent Previous office experience and mailroom experience, an asset High level of customer service skills required Attention to detail and organized self-starter Ability to learn different technical systems Ability to work in a team as well as independently Positive, can-do attitude Knowledge of Windows, MS Office & Outlook Professional writing skills to respond to emails professionally

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.


Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you're looking to develop your expertise with learning opportunities and mentoring, we'll make that happen.

Are you interested?

Please Apply!


This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.


While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.


We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.