Job Description

Opportunities delivered

Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers' promises.

Description

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PLEASE READ CAREFULLY:

This position is for our new Kanata Terminal

. We are expecting our new Kanata Terminal to open at the end of September 2025, however the succsessful candidate will start training and working out of our Terminal on 3330 Hawthorne Rd, Ottawa ON. Candidates must be able to access both locations.

KANATA TERMINAL

Start Date:August 2025

Location

:

1400 Upper Canada St, Ottawa ON, K2T 0R5

Scheduled Shift

:

Monday - Friday, 04:00 PM - 07:30 PM, 17.5 hours weekly

Pay-rate:

$20.93 per hour (next salary increase after 3 months of service as per Collective Agreement)

Vacancies:

1 position available

Job Duties

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The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities

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Enter billing and shipping data and reconciles Chain of Signature (COS) documents.

Prepare, collect, track, and store courier documentation

Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness

Prepare the Red bin to be sent to the Hub in the evening

Complete administrative functions

Track 407 transponder usage logs to ensure all transponders are returned

Prepare reports for managers to ensure accuracy

Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries

Send malfunctioning scanners for repair to external repair vendor.

Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Education

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High School Diploma (or equivalent), or working towards Diploma

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Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)


3 months experience troubleshooting for scanners and printers


Previous experience in a Unionized environment considered an asset


Previous customer service experience considered an asset


Experience working in an environment with safety standards an asset

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Skills

Operations Procedures
Document Management
Computer Operations Standards and Procedures

POSTING DETAILS

Location:

519 - Ottawa

Working Conditions:

Warehouse Environment; Retail Center Environment

Posting Number:

67416

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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.


At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution ("AI Tool") to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact:

TalentCOE@purolator.com


We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.



At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.