Job Description

Overview

We\xe2\x80\x99re looking for experienced Support Assistants to join our OHS Investigations department to provide administrative and clerical assistance.

If you can assist with administrative tasks and are a detail-oriented self-starter, we want to hear from you. In this role, you\xe2\x80\x99ll support the OHS Investigations department with a variety of administrative duties while working collaboratively with a close-knit team.

How you\xe2\x80\x99ll make a difference: You\xe2\x80\x99ll help ensure B.C. workers go home safely at the end of their workday.

Where you\xe2\x80\x99ll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you\xe2\x80\x99ll work primarily from your B.C. home and occasionally in our Richmond office.

What you\'ll do

• Provide administrative support to the department
• Assist officers with inspection order reviews, incident investigation reports and penalty matters by gathering materials and information, reviewing files for completion, identifying discrepancies, and communicating with appropriate parties to complete files
• Prepare and organize various correspondence, reports, written submissions, presentations, and documents of a legal nature that often include technical industry terminology
• Record and distribute information from hotline calls
• Access and maintain databases and procedure manuals
• Undertake word processing and document editing

Is this a good fit for you?

We\xe2\x80\x99re looking for people who can:

• Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
• Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
• Reference and apply policies, procedures, and guidelines in making decisions and solving problems
• Understand and respond to stakeholders\xe2\x80\x99 needs in order to provide exemplary customer service
• Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences

Your background and experience

• A minimum of grade 12 education
• Proficient use of Microsoft Word and Excel
• A minimum of two years of administrative support experience in an office environment

We\xe2\x80\x99ll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you\xe2\x80\x99re legally entitled to work in Canada

WorkSafeBC\xe2\x80\x99s COVID-19 Employee Mandatory Vaccine Policy (the \xe2\x80\x9cPolicy\xe2\x80\x9d) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We\xe2\x80\x99re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What\xe2\x80\x99s it like to work at WorkSafeBC?

It\xe2\x80\x99s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover .

Our benefits

As a member of our team, you\xe2\x80\x99ll have access to services and benefits that help you get the most out of work \xe2\x80\x94 and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Health care and dental benefits
• Optional leave arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out .

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email

when you submit your application.

WorkSafeBC