Education: Bachelor's degree
Experience: 3 years to less than 5 years
Work setting
---------------- General office
Tasks
--------- Analyze and provide advice on the managerial methods and organization of an establishment
Develop quality management and quality assurance standards
Conduct research to determine efficiency and effectiveness of managerial policies and programs
Propose improvements to methods, systems and procedures
Supervise staff
Provide customer service
Train staff
Oversee development of communication strategies
Coaching
Offer mentoring
Plan and control budget and expenditures
Direct and advise staff in the development and implementation of service quality assessment strategies
Supervision
--------------- 1 to 2 people
Transportation/travel information
------------------------------------- Valid driver's licence
Own vehicle
Work conditions and physical capabilities
--------------------------------------------- Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Large workload
Personal suitability
------------------------ Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Time management
Integrity
Work Term: Permanent
Work Language: English
* Hours: 30 hours per week
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