Job Description

POSITION OVERVIEW

Responsible for the coordination, processing and monitoring of the settlement processes for Independent Contractors and Cartage Agents made through the CDAS system.



ESSENTIAL JOB DUTIES / RESPONSIBILITIES

Oversee the adjustment process to ensure requests are completed timely and logged Process adjustments to settlement for Independent Contractors and Cartage Agents Ensure error reports are reviewed on a daily basis and that solutions to the errors result in accurate data feeding from ACCOPS and accurate calculations in CDAS Process reimbursements and deductions to settlements for Independent Contractors Ensure all earnings for Independent Contractors and Cartage Agents align with contractual rates Perform the weekly settlement process for Independent Contractors and Cartage Agents Oversee the reconciliation of accounts associated with settlements (i.e. deductions) Support employees in the resolution of issues with regards to Settlement, Accounts Payable and Administration Management of company owned devices to ensure processes are appropriately completed and procedures are followed Perform audits on assigned variance reports, settlements, accessorial and additional settlement activities to ensure reasonableness and accuracy Provide education to internal and external customers on CDAS system Review queries from CDAS/ACCOPS to ensure data is accurate and complete Supervise department employees to ensure departmental policies, processes and procedures are followed Train new and/or current employees on payment processing, various settlement programs, and account reconciliation Comply with all applicable laws/regulations, as well as company policies/procedures Perform other duties as required

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Post-secondary Diploma Three (3) years business experience Knowledge of LTL industry Excellent time management, organizational, analytical and problem-solving skills, including excellent attention to detail Ability to manage competing and changing priorities Strong interpersonal skills, as well as, strong ability to coach, persuade, collaborate, and partner with all levels within the organization Intermediate knowledge of Microsoft Office (Excel, Word, Power Point, Outlook, Teams, Sharepoint) Strong verbal, reading and written communication skills Bilingual (English/French) preferred; required in Quebec Strong customer service skills Ability/willingness to learn new applications, software, systems, and equipment as required

WORKING CONDITIONS

Hours may vary due to operational need

Preferred Qualifications:

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