Job Description

Store Supervisor Tees Organic Coffee at Club Kitchen



Trees Cheesecake + Organic Coffee is a mixed of truly unique BC owned

corporate and franchise coffee chain, specializing in freshly roasted organic

coffee and known for serving the "Best Cheesecake in Vancouver."

For us, there's nothing more rewarding than seeing people come together to

enjoy our cafes. We do everything possible to make each experience at Trees

positive and memorable.

We are currently seeking the right individual for the position of Store Supervisor

for our location at Tress Organic Coffee at Club Kitchen.

NATURE AND SCOPE:

Reporting to the Store Manager, the Shift Supervisor is responsible for the day-

to-day operations of the cafe in the absence of the Store Manager or other

senior management.

REQUIREMENTS:

Minimum High School Diploma Food Safe Level 1 1-year previous experience in foodservice
RESPONSIBILITIES:

Assign staff duties and break schedule during shifts Open and close the restaurant Cash management (cash-out, coin box, deposits, reconciliation of
receipts)

Ordering supplies Complete various tasks dependent on ability, seniority and division of
tasks

Provide motivation and support to staff members Train and coach new staff as directed by Store Manager Handling customer concerns. Defers serious customer concerns to Store
Manager (ie: food poisoning complaints).

Ensure completion of shift responsibilities with respect to cleaning,
stocking and equipment maintenance

General responsibility for running a shift to Trees' standards Ensure the well being and safety of customers and staff Customer service:
o Greet customers and provide an offer of service

o Use point of sale system to ring up orders

o Process cash, debit, credit and gift card transactions

o Prepare and serve food and beverage orders

Ensure the restaurant is continually meeting production demands and
standards for food quality and service experience

Job Types: Full-time, Permanent

Pay: $18.50-$20.00 per hour

Benefits:

Store discount
Work Location: In person