Job Description

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph\xe2\x80\x99s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.


As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play\xe2\x80\x94all good reasons to consider a career in this beautiful city. Job Summary:
Resumes are being accepted for the position of Supervisor, Programs and Community Development. The position is responsible for the overall governance of City-wide programs at all municipal recreational facilities in the areas of preschool, children, youth, adults, inclusion services and camps. The Supervisor works with multiple departments under the direction of the Manager, Programming and Community Development and will play a key role in stakeholder relationships and community networking to meet the needs of the community. Guided by the goals and objectives of the City\xe2\x80\x99s Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.

Your role

• Lead planning and program development of a variety of programs including registered, drop-in and outreach programs for preschool, children, youth, adults, inclusion services and day camp programs; focus on community-wide programming that responds to community needs.
• Lead inclusion, diversity, equity, accessibility, and reconciliation strategies when managing programs and services, in collaboration with local organizations and equity deserving community, to better understand and address barriers to increase participation and opportunities.
• Recruit, train, coach and evaluate staff; provide coaching for improved performance; develop goals and objectives and conducts annual performance appraisals.
• Analyze and assess recreation program requirements by the identification of trends, demographics, and new techniques to determine the needs of the community ensuring that the market is responsive.
• Implement programming that maximizes the use of recreation facilities through cooperative program initiatives, partnership arrangements, community resources and special events; investigate the feasibility and develop new program initiatives.
• Prepare annual work plans, annual business plans, and operating budgets for approval.
• Monitor and evaluate operational budgets and ensure financial accountability for assigned budget.
• Assist with the execution of marketing and sales plans to maximize revenue, usage, and customer service satisfaction; collect and analyze data related to customer feedback and effectiveness of marketing and sales initiatives.
• Work closely with community groups, sport organizations and/or neighbourhoods to identify, develop, implement or facilitate strategic plans by networking between private, public and volunteer sectors to provide alternative program delivery that is self-sufficient or sustainable.
• Respond to emergencies, inquiries and complaints and ensures a positive relationship between the public, outside agencies, and internal staff at all times; support Recreation services on-call leadership.
• Ensure the provision of excellent customer service to all potential and confirmed clients; respond in a timely manner to all inquiries.
• Be responsible for the implementation of various strategies throughout the division and the corporation.
• Research and prepare grant applications and partnership agreements as it applies to the division including the applicable reporting to the various levels of government.
• Be responsible to work and ensure that all staff supervised; work in compliance with the Occupational Health and Safety Act and Regulations, the City of Guelph Policies & Procedures including Occupational Health, Safety and Workplace Violence Policy, as well as established industry guidelines.
• Participate in or lead special projects or duties as required by the department.
• Other related duties as required.

Qualifications

• Considerable experiences related to the duties listed above, normally acquired through post-secondary education in business administration, computer science, recreation and leisure studies or a related discipline and experience coordinating recreation programs and community development initiatives. Candidates with equivalent combination of education and experience may be considered.
• Supervisory experience in a recreation setting including direct programming with both union and non-union employees with the ability to display a high degree of confidentiality, discretion, tact and diplomacy.
• A valid Class G driver\xe2\x80\x99s licence with a good driving record. Successful candidates will be required to provide a current driver/s abstract prior to their start date to confirm their licence is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
• Experience in the development and delivery of recreational programs for all a variety of target audiences, inclusion, and camps.
• Demonstrated ability to research, develop and recommend policies, procedures, and operations as they may relate to services/programs provided by Recreation Services.
• Experience in creation and management of partnership and sport affiliate agreements.
• Knowledge of municipal policies, procedures, and operations as they may relate to services/programs administered by Recreation Services.
• Experience managing budgets, balancing program revenue over expenses along with reporting on monthly variances.
• Strong organizational skills with the ability to manage a variety of projects.
• Excellent customer service skills with the ability to work on your own, in a team environment and with changing user groups.
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Knowledge of a supervisor\xe2\x80\x99s responsibilities under the Occupational Health and Safety Act and applicable regulations.
• Must obtain and maintain a valid CPR/AED/First Aid certificate.
• A satisfactory police record/vulnerable sector check will be required at the time of job offer.

In keeping with our corporate value of Wellness, T he City of Guelph recognizes the many benefits of hybrid work arrangements including flexibility and better work-life balance for our employees. Where the work permits, employees will have the ability to participate in our Hybrid Work and our Flexible Time programs . Please note, this position is eligible for Hybrid and Flexible work arrangements (subject to change).

Rate

Non-Union Grade: 5 $79,113.20- $98,891.50

How to apply

Qualified applicants are invited to apply using our online application system by Sunday, November 19, 2023. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.


Please visit the job posting listed on our careers page and click on the \xe2\x80\x9cApply for this job\xe2\x80\x9d button. Instructions will follow.


The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.


Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.


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