Job Description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta
Job Title:
Supervisor, Premium Audit
Job Type:
Permanent / Full time
Job Location:
Edmonton, Alberta
Supervisor, Premium Audit

Employer Account Services
Edmonton or Calgary, AlbertaPermanent, Full Time
People are at the heart of everything we do.
If you value service, care, excellence, trust and fairness, you'll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.
As the independent operator and administrator of the province's Workers' Compensation Act, WCB-Alberta provides protection for over two million workers and over 170,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.
How you'll make a difference:
We are seeking someone who embodies leadership, innovation, and engagement. Our audit team plays a pivotal role in providing service to employers, building client relationships, and ensuring accurate premiums, account structures and supporting successful return to work outcomes. The new supervisor will contribute to our service journey and provide essential support to our staff.
Your Supervisor, Premium Audit responsibilities:Employers are properly classified for insurance purposes; Worker status assessed by applying relevant policy and legislation; Employers are reporting insurable earnings and claims correctly; Issues are identified that result in inaccurate employer reporting of claims and insurable earnings; and Reports are prepared for management, outlining issues and possible solutions. Employers are provided with information about their premiums and accounts.

As the Supervisor, you will play a key role ensuring the focus is on our customers, making certain service delivery meets their expectations and requirements. This will be accomplished through identifying and implementing opportunities to increase efficiencies and effectiveness through collaboration with other supervisors and members of your team.
Your experience and skills:Post-secondary education with a focus on business administration, risk management and finance. Professional designations such as a CMA are considered an asset. At least five years of progressively responsible experience. Supervisory or leadership experience or training would be an asset. Strong working knowledge of the WC Act, policies and procedures. Working knowledge of industry classification, rate setting, audit procedures and processes. Well-developed "team management" skills and the ability to delegate effectively. Demonstrated cooperative leadership style with peers in the department as well as peers in other departments. Strong analytical and project management skills. Well-developed verbal and written communication skills, including effective presentation skills. Strong interpersonal skills and effective negotiation skills. A combination of education and experience may also be considered.

What we offer:
We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from physical office and home) that foster a healthy work-life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook on our website: Employee handbook.
Salary: $92,684.00 to $109,024.00 (Pay Grade 12)
Final candidates for this position are required to undergo a security clearance as a condition of employment. Successful candidate must reside in Alberta and be able to work in person in our Edmonton downtown or Calgary office as required by the position. This position is eligible for hybrid work and successful candidates will be expected to work in-office as scheduled (subject to change).
We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.
Closing Date: August 8, 2025We thank all applicants for their interest; however, only candidates under consideration will be contacted.