Job Description

As a Supervisor at Tim Hortons, your top priority is guest satisfaction!



Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

The following provides an overview of the basic responsibilities of a Supervisor:

You will oversee and manage daily operation, provide great customer service and provide leadership in a team-oriented atmosphere.


You must be available to work all shifts - Opens, Mid day and Closing Shifts.


Minimum 30 hours per week

General Responsibilities:

Train, monitor and reinforce food safety procedures to team members. Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close. Perform walk-through's to ensure restaurant is ready to open/close and/or rush-ready. Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention. Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies. Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees. Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant. Follow up and ensure resolution of guest-related issues as needed.


For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management. We'd love to learn about you - apply today!

Why work for us?

Amazing team Flexible schedules Competitive wages Comprehensive training Incentive and recognition programs Scholarship Program Health and Dental benefits Amazing growth opportunities!

REQUIREMENTS

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Excellent communication skills Ability to multitask Problem Solving Friendly and outgoing


Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.



By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.