We're looking for motivated, engaged people to help make everyone's journeys better.
Job Summary:
This dynamic role calls on someone who has a key interest in maintaining inventory and supplies. This is done by receiving, storing, delivering items to various departments in our manufacturing facility. Along with, securing the equipment stores area and supervising staff. Our facility is just under 300,000 square feet (Toronto unit specific). The equipment stores department delivers supplies to areas such as Make & Pack, Wares Wash, Final Assembly and our Kitchens. Our customers are very important to us and therefore this role calls on someone with superb customer service skills. This role is further responsible for maintaining optimal quality, health and safety and production standards.
Main Duties and Responsibilities:Delivers supplies and equipment (dishes, cutlery, cups etc.) to departments by receiving and transferring items.
scheduling and ensuring productivity, labor controls and efficiency standards
customer service is maintained at the highest level on a daily basis
Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policy and procedures
Ensures Labor Controls are in place and are effective
Ensures interdepartmental communication occurs regularly
Work with management staff to improve performance of the unit
Prepares management reports (ex. attendance, HAACCP and labor) reports as required.
Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food costs
Manages work-flow balancing - - the division of responsibilities amongst employees on each shift
Manages daily manpower planning including assignment of responsibilities and workstations.
Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
In conjunction with department leaders determines number of employees needed by shift
Responsible for employee retention and monitors employee turnover
Accomplishes equipment stores human resource objectives by working with recruiter to select employees
Further objectives include orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
Meets Equipment Stores operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
Meets financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
Moves inventory by scheduling materials to be moved to and from equipment stores area; coordinating inventory
Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements.
Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data.
Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs.
Updates job knowledge by participating in educational opportunities; reading technical/operational/manufacturing/food publications.
Participates in company mission by completing related results as needed.
Qualifications
Education:Bachelor's degree in supply chain/inventory control management or in economics (supply and demand) is strongly recommended
College diploma in same areas is recommended
Must have a high school diploma
Work Experience:Minimum of 3 years' supervisory experience in a unionized setting is required
Minimum 3 years' experience in labour relations, grievance proceedings, discipline and terminations
Strong working knowledge of employee documentation
Job Skills:Detail oriented
Project management experience
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Language / Communication Skills:Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Excellent reading, writing, and oral communication skills in English is required
Change Agent
Multi-lingual a plus
Fluency in English. Other languages a plus.
Job Dimensions
Geographic Responsibility: Toronto YYZ unit
Type of Employment: Full time
Travel %: less than 10%
Exemption Classification: Exempt/Non-Exempt
Internal Relationships: various internal departments
External Relationships: Contractors, various vendors, project management firms
Work Environment / Requirements of the Job: Regularly stands, bends, lifts and moves intermittently during shifts. Must be to lift, pull, push, and move products, equipment, and supplies daily. There may be physical discomfort due to temperature in production area, coolers, and freezers. This position requires a lot of walking during the day.
Other verbiage: Normal standing, walking, reaching, lifting, kneeling, climbing of stairs and ladders, driving, and flying as a passenger on commercial airlines
Budget / Revenue Responsibility:
Organization Structure
Direct Line Manager (Title): Process Owner Assembly
Dotted Line Manager (Title, if applicable): none
Number of Direct Reports: varies by time of year
Number of Dotted Line Reports: 0
Estimated Total Size of Team: varies by time of year
gategroup Competencies Required to be Successful in the Job:Thinking - Information Search and analysis & problem resolution skills
Engaging - Understanding others, Team Leadership and Developing People
Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity*
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellenceas a team
We have passionfor our work and we pay attention to the little details
We foster an environment of accountability*, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone's day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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