Job Description

Supervisor Operations Centre
Be part of a group that is safety driven and values inclusion
Permanent employment which includes a huge range of additional benefits
Fly-in-fly-out arrangements are not available
Based in the beautiful outdoor and family-oriented community of Labrador City, NL
About the role
Finding better ways(TM) to provide the materials the world needs.
We are looking for an Operations Centre Supervisor to identify full potential and improvement opportunities across the business. This role covers vacation relief and acts as a 'floater;' there is no designated shift, so flexibility is required.
This is a great opportunity to lead projects and manage change -- including cultural transformation, strategic change, and the implementation of a continuous improvement mindset, to enhance the organization's efficiency and performance. The Supervisor provides operational leaders with optimized plans that reflect real constraints, identify risks and opportunities, and ensure clear, timely communication with the appropriate level of detail to support effective execution.
Leading on the frontline is one of the most important jobs in our business and comes with a huge amount of responsibility. We need you to motivate, inspire and keep your people safe and well.
With signature leadership training programmes, growing and developing is more than an opportunity - it is something we actively plan and make happen. Every day our leaders grow, while our rosters are designed to help you live the lifestyle that is right for you and your family.
Reporting to the Superintendent Operations Centre and working in an exciting and unique environment within the Iron Ore Company of Canada, you will be:
Developing, upkeeping and reporting task adherence with Senior Leaders, responsible for dynamic scheduling and providing suggestions for improvements and/or corrective actions
Providing information and making decisions for day-to-day operational activities
Attending the Operations Centre meetings to perform review of the previous 12-hour plan as inputs for the next 24-hour plan
Providing training and support for area supervisors to ensure that decisions taken provide the highest possible system value for the short term and following day
Working in a highly technological environment
Interacting with a variety of stakeholders of the value chain to gather and provide operational direction and support
Reporting accurate operational information to ensure informed value chain decisions are being made
Providing direction and priority setting task assignments to Operations teams
Part of the key team in the evolution of the operational model of IOC
Working collaboratively within the broader Operations Centre team
Contributing to IOC`s Safety Programs by being a visible advocate of IOC`s commitment to zero harm; effectively employing CRM tools to develop critical risk awareness in others and making a tangible contribution to IOC`s ability to eliminate fatalities and to reduce the risk of injuries.
What you'll bring
A commitment to the safety of yourself and your team
We actively encourage applications from women and Indigenous Peoples for this opportunity
You must live in Canada and have the legal right to work there. We do not offer international relocation, or work permits for this position
An Engineering degree is preferred, college degree in a related discipline or relevant field experience will also be considered
Previous experience working in Mining and Processing Operations
Self-motivated, strong skills to structure and organize work
Excellent written and oral communication skills and very strong interpersonal skills
The following additional skills will be considered as key asset to the role:
Previous Operations Centre experience
Previous supervisory experience
What we offer
Be recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress
A work environment where safety is always the number one priority
Career development & education assistance to further your technical or leadership ambitions
A competitive base salary reflective of your skills and experience with annual incentive program
Ongoing access to family-friendly health and medical programs, pension and savings plans
Attractive share ownership plan
Leave for all of life's reasons (vacation/annual, paid parental, sick leave)
Exclusive employee discounts
Possible domestic relocation assistance if required
Where you'll be working
We are a leading North American producer and exporter of premium iron ore pellets and high-grade concentrate with average iron grades greater than 66%. With a team of over 2,700 employees, IOC is committed to providing value and continuity for our customers, employees, communities and shareholders through our unique mine to port approach, taking advantage of our full integration and wholly owned infrastructure to deliver our high-quality concentrate and pellets to our customers across the globe.
IOC's operations include a mine with five operational pits, a concentrator and a pelletizing plant located near Labrador City in the province of Newfoundland and Labrador. We also operate a wholly-owned 418 km railway, the Quebec North Shore and Labrador Railway.
Working at Rio Tinto also means choosing to be part of a company recognized one of Canada's Top 100 Employers in 2025 for the sixth consecutive year (for more information, click here: ) and one of Canada's Top 100 Employers for Young People (for more information, click here: ).
About Rio Tinto
Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
Every Voice Matters
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.
A propos de Rio Tinto
Rio Tinto est un chef de file mondial du secteur des societes minieres et des materiaux. Nous sommes etablis dans 35 pays ou nous produisons du minerai de fer, du cuivre, de l'aluminium, des mineraux critiques et d'autres materiaux necessaires a la transition energetique mondiale et a la prosperite des personnes, des communautes et des nations.
Nous exercons nos activites depuis 150 ans, en nous appuyant sur les connaissances accumulees au fil des generations et sur les differents continents. Notre mission - trouver de meilleures facons de fournir les materiaux dont le monde a besoin - nous guide dans notre quete d'innovation et d'amelioration continue, dans le but de fabriquer des produits a faibles emissions et repondant aux bonnes normes environnementales, sociales et de gouvernance. Mais comme nous ne pouvons pas y arriver seuls, nous nous attachons a creer des partenariats nous permettant de resoudre des problemes, de creer des situations mutuellement avantageuses et de saisir des occasions.
Chaque voix compte
Chez Rio Tinto, nous accueillons favorablement et encourageons les candidatures d'Autochtones, de femmes, de membres de la communaute LGBTQ2S+, de travailleurs ages, de personnes handicapees et de representants d'origines diverses.
Nous sommes determines a creer un milieu inclusif ou les employes se sentent a l'aise d'etre eux-memes. Nous souhaitons de plus que chacun ait l'impression que sa voix compte, que toutes les cultures sont respectees et que les points de vue, aussi varies soient-ils, sont non seulement bienvenus, mais egalement essentiels a notre succes. Nous nous traitons mutuellement avec equite et dignite, sans egard a la race, au genre, a la nationalite, a l'origine ethnique, a la religion, a l'age, a l'orientation sexuelle ou a tout autre aspect distinctif.