Job Description

###

Position Overview

The Supervisor is responsible for the

day-to-day coordination

of Assisted Living programs at Bonnie Place, Martin Place, and John Rhodes Residence. This includes supervising staff, managing schedules, handling employee relations, and supporting operational needs.

###

Key Responsibilities

####

Supervision & Operations

Supervise Personal Support Workers and admin staff. Coordinate staff schedules, vacations, and call-ins. Lead daily huddles and team meetings. Handle basic client issues and inquiries. Maintain program audits, surveys, and documentation. Participate in union-related discussions and apply collective agreements. Perform data entry (Procura), payroll prep, and petty cash management. Participate in 24/7 on-call duties.
####

Training

Deliver orientation and retraining. Ensure completion of mandatory training. Document training records collaboratively.
####

Reporting

Collect and report key program indicators. Generate reports and conduct trend analysis.
###

Core Competencies

Strong communication and customer service mindset. Collaborative and team-oriented. Problem-solving and analytical thinking. Detail-oriented and deadline-driven. Upholds values of dignity, respect, service, and diversity.
###

Qualifications

Required

: RN or RPN education, CNO registration, 1-3 years in a similar role, supervisory experience, MS Office proficiency, vulnerable sector check, TB test.

Preferred/Assets

: Experience with Procura, medical terminology, online training platforms, union environments, and community support roles.
###

Other Details

Job Class

: Full-time/Part-time, Days/Flex shifts.

Travel

: Regular local travel between sites.

Language

: French is an asset, not required.

Union Status

: Non-union.

QUALIFICATIONS:

A university or college level education in a Regulated health profession such as RN or RPN,

required

Current and unrestricted registration with CNO,

required

1-3 years of previous experience in a similar role,

required

Previous Supervisory experience,

required

Previous RN, RPN, PSW, Social Work, or Community Support experience,

preferred

Intermediate knowledge of MS Office (Excel, Word, PowerPoint),

required

Previous experience using scheduling programs (e. g. Procura),

preferred

Knowledge of medical terminology,

preferred

Previous experience with an on-line training platform,

an asset

Previous union environment experience,

an asset

Vulnerable sector police check at time of hire, annual declaration,

required

2 step TB test at time of hire,

required

St. Joseph's Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.

If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.




ttHmk9DUxB