Job Description

Job Summary

We are seeking a dedicated and experienced Supervisor to oversee daily operations and lead our team to achieve excellence in customer service and sales performance. The ideal candidate will possess strong leadership skills, a background in retail management, and the ability to effectively communicate with both staff and customers. This role requires a proactive approach to problem-solving and the ability to motivate team members to meet sales goals while ensuring a positive shopping experience for all customers.

Responsibilities

Supervise daily store operations, ensuring adherence to company policies and procedures. Lead, train, and develop team members in areas such as sales management, cashiering, and customer service. Monitor sales performance and implement strategies to achieve sales targets. Maintain high standards of store presentation and merchandising. Handle customer inquiries and resolve issues promptly with effective phone etiquette. Conduct regular inventory checks and assist in managing stock levels. Utilize strong time management skills to prioritize tasks effectively throughout the day. Foster a positive work environment that encourages teamwork and collaboration among staff members. Ensure compliance with health and safety regulations within the store.

Qualifications

Proven experience in retail management or a supervisory role is preferred. Strong communication skills with the ability to engage effectively with customers and team members. Bilingual candidates are highly desirable for effective communication with diverse clientele. Proficient in math skills for handling cash transactions accurately. Ability to sell products effectively while providing exceptional customer service. Excellent organizational skills with a focus on time management and multitasking abilities. A commitment to fostering a positive workplace culture that emphasizes teamwork and professional growth.
If you are passionate about retail management and have the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as a Supervisor!

Job Types: Full-time, Part-time

Pay: $17.60-$18.60 per hour

Experience:

Sales: 1 year (required) Customer service: 1 year (required) Leadership: 1 year (required)
Work Location: In person