Job Description

Overview

We are seeking a dynamic and experienced Supervisor to lead and manage daily operations within our retail environment. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a comprehensive understanding of retail management practices. This role offers an opportunity to oversee store functions, develop team members, and ensure exceptional customer service standards are maintained. The Supervisor will play a crucial role in driving sales, managing staff, and contributing to the overall success of the store.

Duties

Lead and supervise daily store operations, ensuring efficiency and adherence to company policies Manage and motivate team members through effective training, coaching, and performance evaluations Oversee merchandising strategies, pricing adjustments, and inventory management to maximize sales potential Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction Conduct recruiting activities including interviewing candidates and onboarding new employees Manage payroll processing, cash handling procedures, and maintain accurate bookkeeping records Coordinate marketing initiatives and promotional activities to boost store visibility and sales Supervise sales management efforts, including setting sales targets and monitoring performance metrics Oversee POS systems, purchasing decisions, and store budgeting to optimize operational costs Ensure compliance with safety regulations and maintain a clean, organized work environment Develop staff training programs focused on product knowledge, sales techniques, and customer service excellence

Experience

Proven supervising experience in retail or related environments with demonstrated leadership capabilities Strong background in retail sales, store management, or sales management roles Proficiency in merchandising, pricing strategies, and inventory control systems (POS) familiarity preferred Experience with recruiting, interviewing, onboarding, and staff development processes Skilled in cash handling, bookkeeping, payroll processing, and administrative tasks Excellent communication skills in multiple languages (bilingual/multilingual abilities are a plus) Ability to manage budgets effectively while maintaining high standards of customer service Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting Knowledge of marketing strategies and promotional planning within retail environments Demonstrated leadership qualities with the ability to motivate teams and foster a positive work culture Competency in time management, phone etiquette, negotiation skills, and problem-solving techniques
This Supervisor role is integral to maintaining operational excellence while fostering a welcoming environment for both staff and customers. Candidates should be prepared to demonstrate their leadership skills through previous experience in retail management or supervisory positions.

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: No less than 30 per week

Benefits:

Dental care Employee assistance program Flexible schedule Store discount
Work Location: In person