Job Description

Position Type: Permanent
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Closing date: 2025-09-26
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Full careers. Full lives.
Join the Medavie Health NL Team
Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.
If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.
Reporting to the Director, System Support & Safety, the Supervisor, Logistics is a key part of a team that provides support and direction to the System Support team. In addition, the Supervisor, Logistics will provide general oversight of maintenance repair to provincial Paramedic Base Station's and support the management of all provincial Paramedicine materials management / supply chain activities.
The Supervisor, Logistics position will be largely responsible for ensuring System Support staff are directed, understood and supported. The Lead is accountable to exercise "highest standards of cleanliness available" in the industry.
Duties & Responsibilities:

• Serves as the primary point of contact for technicians and material handlers, providing guidance, coaching, and leadership while escalating performance and disciplinary issues to management.
• Responsible for daily scheduling of Logistic technicians and material handlers work schedules, assignment of duties and other duties as assigned.
• Oversees and assists with departmental operations, including provincial base supply chain inventory management, base facility inspections and repairs, documentation, and preparation of supplies for deployment and delivery.
• Manages vendor relationships, places orders for medical supplies and equipment, resolves order discrepancies, and coordinates with various suppliers and internal stakeholders.
• Handles administrative tasks such as tracking expenses, processing invoices, compiling reports, maintaining ledgers, entering hours in Telestaff, and supporting team orientation and training.
• Participates in meetings and committees, ensures compliance with company policies and safe work practices, and performs additional duties as assigned by management.
• Provides input into annual System Support equipment / supply management budgeting, forecasting and cost monitoring.

Professional Qualifications & Competencies:

• Minimum of three (3) to five (5) years related experience in office administration/management including scheduling functions or a combination of relevant education and experience.
• Minimum Grade 12
• Training with scheduling software, preferably TeleStaff and working in a fast-paced environment.
• Experience working in a Healthcare environment with exposure to procurement, materials management and operations, an asset.
• Experience leading a team is an asset.
• Experience working in a unionized environment.
• Knowledge of payroll practices and processes relating to scheduling.
• Experience with developing and working with budgeting processes.
• Ability to complete and retain a class 4 NFLD Drivers' License in good standing.
• Possesses WHIMIS certification, or a willingness to obtain and maintain.
• Possesses Standard First Aid certification, or a willingness to obtain and maintain.

• Displays good decision-making skills and takes initiative.
• Strong interpersonal skills and communication skills with an ability to explain simple procedures in writing or verbally.
• Effective in dealing with people and working in teams.
• Self-organized, methodical and orderly with the ability to define tasks, establish priorities and implement them according to plan with attention to detail required in managing complex changes.
• Ability to earn confidence, trust and respect from colleagues, present ideas clearly and concisely and follow through on commitments.
• Demonstrated self-starter, decision-maker and problem-solver and work with a minimum level of supervision.
• Some travel and after hours of on-call are required.

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Who we are
MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.
Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.
We're one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.
If you share our mission of improving the wellbeing of Canadians, join our team.
What it's like to work with us
We are more than just a workplace - we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.
We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you'll find more than just a job -- you'll find a pathway to a full and rewarding career.
We welcome diversity
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.
We put safety first
Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.
Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

Skills Required