Job Description

Career Development | Medical and Dental Benefits | 40% Discount |

Maternity and Parental Leave | Tuition Assistance

At Bath & Body Works, everyone belongs. We are committed to creating a culture of

belonging focused on delivering exceptional fragrances and experiences to our

customers. We focus on recruiting, retaining, and advancing top talent. In addition, we

work to improve our communities and our planet to help the world live more fully.

Join Gingham Nation, where we invest in our associates through fair pay, benefits, and

development opportunities, so they can continue to be their best at work, at home, and

in their communities.

As a Supervisor, you will have the opportunity to work in partnership with the Store

Manager to develop outstanding associates, deliver exceptional and consistent

customer experiences, and positively impact growth across Bath & Body Works. Our

store leaders are the front line of our field leadership team: they're retail and customer-

savvy, dedicated brand ambassadors, and thrive on the connections we make with our

customers.

Responsibilities

Attract, hire, develop, inspire, and retain top talent. Responsible for leadership tasks as delegated by the store manager including
acting as manager on duty, when scheduled, to address customer experience,

vendor relationship, or maintenance issues.

Partner with the members of the sales leadership team to support action plans
that improve results and ensure effective execution of operational activities.

Perform opening and closing routines including execution of bank deposits,
receipt of shipment, and interpret/disseminate company directives.

Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to
managers.

Lead exceptional in-store customer experiences through demonstrating and
modeling selling behaviors rooted in Our Values and elevated product

knowledge.

Create genuine connections with customers through uncovering needs, sharing
product information, demoing products, and making personalized

recommendations.

Train, coach, reward, and motivate associates to improve selling and the
customer experience.

Reinforce selling expectations, performance, results, and accountability with all
associates.

All store positions require constant physical activity, including standing, walking,
reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend,

and kneel to obtain products for customers and to maintain the visual

appearance of the store. Associates should be able to lift 10 pounds consistently

and up to 50 pounds.

Consistently provide the most safe, clean, and engaging experience by adhering
to all safety standards and expectations.

Maintain our values, policies, and procedures.

Qualifications

Proven experience delivering sales, customer experience, and operational results
in a fast-paced environment.

Prior experience in a supervisory role, preferably in a retail setting. Thrives in a customer-first based retail environment. Ability to foster a customer-focused selling culture. Effective communication skills, being open to feedback, and the ability to adapt
quickly.

Ability to provide in the moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of
evenings, weekends, and holidays.

Education

High school diploma, GED certificate, or Relevant Work Experience

Core Competencies

Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to

offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible

associates include:

Competitive, performance-based compensation and bonus incentive programs
for sales leadership positions.

40% merchandise discount and free Bath & Body Works product that encourages
you to come back to your senses!

Robust medical, dental, and life insurance options, plus short-term and long-
term disability plans.

No-cost mental health and wellbeing support through our Employee Assistance
Program (EAP).

Retirement Savings Program with company match. Tuition Assistance Program. Opportunity for paid time off (PTO) and additional family benefits. Visit bbwbenefits.com for more details.
Job Type: Full-time

Pay: From $22.50 per hour

Benefits:

Dental care Employee assistance program Paid time off RRSP match Store discount Tuition reimbursement Vision care Wellness program
Experience:

Leadership: 3 years (preferred)
Work Location: In person