Job Description

Posted: April 11, 2023
Application Deadline: April 25, 2023 Supervisor, Conferences & Special Events
Conference Services
Professional Staff Group
Regular Full-Time
Classification: Band D
Salary Rate: $52,162-63,726 (Based on 37.5 hours per week) Overview
StFX is a top ranking Canadian university and we are seeking a Supervisor, Conference Services to be a part of the Ancillary Services team. This opening is a full time position commencing as soon as possible. Reporting to the Manager, Conference Services, the Supervisor of Conference Services will be the initial point of contact for clients. The primary function of this position is to ensure the client\'s requirements are determined and all expectations are met in a professional and courteous manner. Key Responsibilities

• Initial contact with the client to ensure all of the needs are understood.
• Supervisor special events coordinator, including scheduling, coaching, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.
• Responsible for securing venues and accommodations along with any other details that may be available at the initial booking.
• Responsible for preparing quote for client and ensuring client information, confirmation and payment information is accurate. Delegates event to the Event Coordinators.
• Provides clear, concise, and timely information for the operational departments. Assists in scheduling operational set-ups to provide equipment or services needs.
• Provide onsite support at events when required
• Weekend and evening work required

Qualifications

• A minimum University Degree in Hospitality, Business or equivalent
• Preference will be given to candidates with 3 or more years experience in a similar role. Experience in a University environment will be considered an asset
• Strong organizational skills
• Excellent interpersonal skills
• Strong work ethics and success at working in a team environment
• Excellent written and oral communication skills
• Ability to handle multiple projects with tight deadlines
• Ability to multi-task and follow-up with an eye for detail
• MS office suite (Excel, PowerPoint, Word) experience helpful
• Experience working with and communicating to customers a must

Application Instructions
Closing date for applications will be April 25, 2023 at 1:00 pm. To apply please submit a letter of application and a resume in confidence to Human Resources, StFX University at careers@stfx.ca. Only those selected for an interview will be contacted. St. Francis Xavier University is located in Mi\'kma\'ki, the ancestral and unceded territory of the Mi\'kmaq People. Our institution is committed to upholding the values of equity, diversity, inclusion and accessibility. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including Indigenous persons (especially Mi\'kmaq), racialized persons (especially African Nova Scotians), persons with disabilities, those who identify as women and/or 2SLGBTQIA+ and any others who would contribute to the diversity of our community. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority. We are also committed to the elimination of barriers to participation for persons with disabilities. Should you require an accommodation during the recruitment process, please contact Human Resources at hr@stfx.ca or 902-867-5038. About the Ancillary Services Department
Ancillary Services provides many important services that support StFX\'s core functions - teaching and research. Each day we strive to enhance the campus experience for students, faculty, staff and visitors. All of Ancillary Services proceeds stay on campus and supports academic, research, infrastructure and student programming initiatives. About St. Francis Xavier University
Established in 1853, St. Francis Xavier University (StFX) is consistently recognized as one of the best universities in Canada. StFX exceeds the needs of today\'s undergraduates through providing the very best academic experience - outstanding teaching, exceptional hands-on research opportunities, and global exchanges - all within Canada\'s most vibrant and inspiring residential campus. Here, the focus is on the academic and the personal development of every student, making community and social engagement a large part of the learning experience. Our students are academically strong and highly engaged in every aspect of life, determined to make a positive impact on the world.
In 2022, Maclean\'s annual university rankings put StFX #1 in student satisfaction and #2 in reputation across Canada in the primarily undergraduate category. For more, visit www.stfx.ca About Antigonish, Nova Scotia
The beautiful and historic town of Antigonish is located within the northeastern corner of Nova Scotia. Only a 15-minute drive from the ocean and a two-hour drive to major urban centres, Antigonish is a family-friendly community with a diverse and growing population and provides access to excellent education at all levels. The town is surrounded by rolling countryside and beautiful beaches and is a hotspot for outdoor recreation, sports and other active lifestyle activities. Antigonish supports a vibrant culture in the arts with music, performing arts, visual arts and crafts, and fabulous festivals happening throughout the year. For more information visit www.townofantigonish.ca or www.visitantigonish.ca.