Job Description

Your Opportunity:
Do you like the blend of leading, building, and inspiring teams to achieve goals and have the skillset and ability to focus on the details needed to create a successful operation? Join our Rural Calgary leadership team! Alberta Health Services is looking for an enthusiastic, client-focused leader who has a passion for customer service and supervising a high-quality Food, Linen, and Environmental Services (FLES) department at Canmore General Hospital. The FLES Supervisor reports to the Manager and is responsible for maintaining patient and staff/visitor food service, environmental services, and linen services operations at the site level. This position provides direction to front line workers and ensures that patients and residents receive the meals required to promote good health as well as a clean environment including waste removal and the provision of clean linens. As a key member of the FLES team, you are responsible for leading and mentoring staff, promoting safe work environments, managing budgets, menu management and implementing organizational and departmental initiatives.
Description:
The position is responsible and accountable for: Human Resource management (recruitment, retention, probationary and annual performance reviews, and performance management). Ensure that appropriate quality and safety measures are in place and are compatible with IPC and WHS industry and Provincial standards. Making unit-level decisions and having direct leadership responsibility for contributing to the achievement of all goals of FLES. Assisting in monitoring, planning and organization of Patient Food Services and Housekeeping demands, setting staffing levels, development of work routines and maintaining accurate records within FLES. The supervisor promotes leadership in the identification of FLES issues and assists in recommending and implementing solutions to those issues. Meets regularly with clinical customers to maintain sound relationships, reviews performance and manages escalated issues. Ensures the Manager as appropriate are informed of and aware of significant events and/or activities within facilities. The Supervisor is also responsible for: Ensuring Quality Audits are conducted at the specified frequency and that recommendations and follow up actions are taken. Implementation of the waste management program and practices. Overseeing the cleaning of facility furnishings and any required project work.

Classification:

Supervisor

Union:

Exempt

Unit and Program:

NFLES

Primary Location:

Willow Creek

Location Details:

As Per Location

Negotiable Location:

Within Calgary Zone

Employee Class:

Regular Full Time

FTE:

1.00

Posting End Date:

02-JUL-2025

Date Available:

14-JUL-2025

Hours per Shift:

7.75

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days

Days Off:

As Per Rotation

Minimum Salary:

$26.64

Maximum Salary:

$45.77

Vehicle Requirement:

Driver's License, Vehicle Required

Required Qualifications:

Post secondary degree, diploma or certificate in Nutrition, Business and/or Food Service Management. (High School Diploma, supplemented with leadership, management or supervisory courses will be considered). Minimum of 2 years' experience in a supervisory or leadership position. Ability to work independently. Proficient computer skills (email, create documents using Word, update spreadsheets using Excel, collaboration virtually using teams or a similar platform). Must be able to function with a high degree of autonomy, demonstrate critical thinking skills and can motivate and inspire other to achieve common goals. Ability to stand and walk for extended periods of time. Physically capable to lift, push and pull 50lbs on a regular basis.

Additional Required Qualifications:

Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. A demonstrated clear pattern of professional and personal development. Excellent analytical and decision-making skills. Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire others to achieve common goals. Ability to manage human, financial and physical resources within an operating environment.

Preferred Qualifications:

Healthcare experience is preferred. Supervisory experience in an unionized working environment is preferred. Knowledge of Infection, Prevention and Control, Food Safety Guidelines and practices.