Job Description

Your Opportunity:
The Patient Food Services Supervisor reports to the Manager, Patient Food Services and is responsible for maintaining patient food service operations at the site level. This position provides direction to front line workers and ensures that patients and residents receive the meals required to promote good health. As a key member of the Patient Food Services team, you are responsible for leading and mentoring staff, promoting safe work environments, managing budgets, and implementing organizational and departmental initiatives. Patient Food Supervisors may act a key contact to site administration and patient care for matters relating to Patient Food Services. This position routinely interacts with dietitians, health care staff, patients and their families. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Patient Food Services Management.
Description:
Responsibilities of a Patient Food Service Supervisor include performance management, recruitment, training, staff scheduling, payroll management and discipline of area employees. Responsible for monitoring operational performance targets including budget and inventory management to achieve quality food service goals using a customer-focused approach. Also responsible for ensuring compliance with all applicable regulations as well as implementation and monitoring of quality improvement, risk management and safety standards. Communication and collaboration with Clinical Dietitian to ensure diet orders are implemented appropriately is vital. This position exercises considerable independence in performing duties and meeting management objectives. The Supervisor acts a key contact to site administration and resident care for matters relating to Food Services. This position routinely interacts with dietitians, health care staff, patients and their families.

Classification:

Supervisor

Union:

Exempt

Unit and Program:

Patient Food Services

Primary Location:

South Health Campus

Location Details:

As Per Location

Negotiable Location:

Within Calgary Zone

Temporary Employee Class:

Temp F/T Benefits

FTE:

1.00

Posting End Date:

27-OCT-2025

Date Available:

18-JAN-2026

Temporary End Date:

31-JAN-2027

Hours per Shift:

7.75

Length of Shift in weeks:

6

Shifts per cycle:

30

Shift Pattern:

Days, evenings, weekends

Days Off:

As Per Rotation

Minimum Salary:

$26.64

Maximum Salary:

$45.77

Vehicle Requirement:

Not Applicable

Required Qualifications:

Minimum of 3 years in a Food Services management role, ideally in an organization of significant size, complexity and diversity. Healthcare experience is an asset. Post-secondary degree, diploma or certificate in Nutrition and Food Service Management desired. A combination of relevant education and experience will be considered. Ability to follow and apply established Diet Guidelines in the execution of menus and patient choice. Effective communication and organizational skills. Client focused and committed to providing quality services Demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Demonstrated ability to manage human, financial and physical resources within a fast-paced, time sensitive work environment. A proven ability to foster partnerships and to achieve organizational goals. A strong track record in establishing and maintaining effective working relationships with internal and external stakeholders.

Additional Required Qualifications:

Demonstrated ability to implement change and handle competing priorities without close supervision. Ability to work in a unionized environment. Proficiency with computer applications such as TEAMS, OneDrive, Outlook, Word, Excel; familiarity with CBORD. Experience with e-People (RMS) and e-Facilities.

Preferred Qualifications:

Experience with change management is preferred.