Job Description

Job Summary

The Supervisor, Bylaw and Security is responsible for the supervision of Bylaw Compliance and Security operations at the City of Guelph. Reporting to the Manager of Corporate and Community Safety, this position provides daily leadership to staff with a focus on quality customer service and continuous improvement processes. Guided by the goals and objectives of the Future Guelph Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.

Hours of Work

35 hours per week. Work schedule will be based on five (5) consecutive shifts; normally Monday to Friday 8:30 a.m. to 4:30 p.m. or Tuesday to Saturday, 4:00 p.m. to 12:00 a.m. Some flexibility will be required and shift work and weekend work is a requirement of this position. The schedule for this position is currently under review and subject to change.

Your role

• Provide first-level supervision of Bylaw and Security staff, including scheduling, recruitment, training, development, and performance management.
• Support the activities of the Manager of Corporate and Community Safety.
• Provide weekly work plans and updates to the Manager of Corporate and Community Safety.
• Investigate and follow up on complaints and inquiries in a professional, courteous and respectful manner.
• Participate in special projects and liaison with the Guelph Police Service and other enforcement agencies.
• Provide information to management on budget needs and monitor expenditures.
• Provide on-going tracking of technical trends, developments, advances and best practices.
• Review the issuance of Bylaw charges and the filling of Court documents for prosecution.
• Maintain knowledge of relevant Legislation and Case law.
• Assist with the preparation of Council and Committee reports.
• Host and attend public meetings as required.
• Ensure all work practices comply with applicable Legislation, regulations, and the City of Guelph\xe2\x80\x99s Health and Safety, and other related policies.
• Attend to Bylaw and Security matters when required.
• Responsible for Corporate Security duties, including access control systems.
• Perform other related duties as assigned.

Qualifications

• Considerable experience related to the duties listed above, normally acquired through a post-secondary diploma or degree in Law and Security Administration or a related field, and considerable enforcement experience. Candidates with an equivalent combination of education and experience may be considered.
• Leadership skills acquired through experience supervising staff or leading work teams, preferably in a unionized environment.
• Must have a valid Class G driver\xe2\x80\x99s licence and a good driving record. Successful candidates will be required to provide a current driver\xe2\x80\x99s abstract prior to their start date to confirm their licence is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
• Knowledge of security systems (CCTV, Access Intrusion Alarms) is considered an asset.
• Crime Prevention through Environmental Design (CPTED) Course is considered an asset.
• Knowledge of and ability to interpret municipal bylaws, the Provincial Offences Act and the Municipal Act.
• Knowledge of enforcement techniques, courtroom decorum and dispute resolution.
• Excellent customer service and interpersonal skills.
• Excellent communication skills.
• Experience with Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Experience with the AMANDA system is considered and asset.
• Knowledge of the Occupational Health and Safety Act and other applicable Legislation.
• Able to manage multiple and changing demands and priorities.
• A satisfactory Police Record Check (including vulnerable sector screening) may be required at time of offer.

Rate

Non-Union Grade: 6 $91,567.41- $114,459.27

How to apply

Qualified applicants are invited to apply using our online application system by Sunday, January 7, 2024. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

The City of Guelph is an equal opportunity employer that values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

City of Guelph